Always satisfied and happy with work done
As always, professional and courteous service – Thank You
Courteous and friendly. Service done on time as promised.
Ray’s is always there for us…even last minute requests. They are honest, forward looking, and go out of their way to be helpful. They explain everything and provide costs prior to any work being done. I’m so glad we found Ray’s Auto Service and recommend them any time I get the chance.
As always service for both of my cars is very good.
Awesome as always and very helpful
As always service was great !!
Fantastic service at every step. From the initial call to describe the car issue to the pickup and every phone call and service done, working with Ray’s employees was easya nd enjoyable. Very reasonably priced, timely service, and great work! Highly recommend Ray’s Auto Service!!!
I trust Ray’s with all my car maintenance needs.
They always go above and beyond anything you ask me to do out to look into something all mechanics are great and Bruce and Chrissy are
As usual AWSOME! I came in for a low tire pressure leak. Instead of telling me to purchase a new tire. They plugged the tire leak and saved me lots of money $$$$$$ !!!!
You guys are awesome. From the offer of a coffee to the prompt and thorough service, i felt cared for and in good hands !
Great Professional Friendly service. I really appreciate the recommendations for future service to consider. Thanks again
They are the best!!!
Quick, Easy, and so convenient. Staff is friendly and insightful.
I’ve been taking my car to Ray’s since I moved up to Haverhill 5 years ago. Even though I’ve since moved to Lowell, I still bring it in for routine maintenance. Christie at the front desk is friendly and knowledgeable, and the technicians know their stuff. Work is always done on time, and on budget with the quote I’ve been given.
As always great service!
Prompt and reliable service. Thanks.
Ray’s Auto is always prompt, and professional. Pricing is very reasonable. Our entire family uses Ray’s
Great as always! They are always very helpful and accommodating
Our whole family has been going to Ray’s for years. Kristie and the guys are honest and hard working. We love each and every one of them, and could not recommend Ray’s more. They do an amazing job – we don’t trust anyone else!
The work on my car was a little more extensive this time around. They gave me pricing options, fast service and my car runs like it’s brand new.
Fantastic!! Excellent service provided!!
Ive been a customer at Ray’s for over 20 years. They may be more expensive, but they do great work.
Great service. Fair pricing. Trustworthy. Nice people to deal with.
The best..you never have to wait when you have an appointment, and a;ways thorough!
I’ve beengoing to rays for 30+ years great people and great service all the time
Service was excellent and reasonably priced.
I had Ray’s do an inspection prior to buying a car. Christy was very helpful, getting the car in within an hour, and sending a complete report to me within a couple of hours. She then took the time to explain each of the items that they had flagged for attention. She provided an exceptional level of service.
Superb work and customer service!
You saved me a good $50.00 off your estimate. That was great! Thank you.
Quick, courteous. Very upfront and straightforward.
Best place in town to have auto work done!!
As always, excellent service, prompt, friendly and clean. We’ve been coming here for a few years and it’s so refreshing to be at an honest mechanic we can trust not to be ripped off by.
My car was taken in for an oil change and we discussed what as needed. Keeping costs in mind I was able to resolve issues best for my safety and the welfare of my car. My car Ed done as planned which helped keep me on track wit my schedule. I know I can trust and count on everyone at Ray’s. Thanks.
I can’t say enough good things about Bruce and his staff. Ray’s Auto is the best!!!
I stopped in with a low tire pressure. It ended up I needed a plug for a nail in my tire. They fixed it on the spot. Inexpensively too!
I was treated in a professional and courteous manner. The mechanic who worked on my car reviewed any concerns or recommended repairs that he suggested, but I didn’t feel pressure to get those repairs immediately.
Always receive great service at Ray’s!
As always great service and done on time
As always, professional quality service at a great price. Thank you
Everyone at Ray’s is professional and caring. Whether it is for a simple oil change or something much more complicated you are treated as a priority. The additional plus is if you are eligible to use their rental at $15/day. Can’t beat that and it’s invaluable. When you leave you know more about your car than when you arrived so that you can plan any expensive maintenance and avoid an expensive surprise.
They are always there in a drop of a hat & in an appt. Service is done promptly… Always greeted the second you walk in the office!! Rays Auto is a Great Find!!!!
Excellent as always!
Fantastic customer service. Everyone is very friendly and professional. Great work, at a great price and done in a timely fashion. I highly recommend Rays Auto Service to all.
Great little shop! They really pay attention to detail and listen to what you have to say. Work was done in a timely manner. Will keep coming back!
The people at Ray’s are friendly and very competent. It is nice to work with people who can be trusted to fix my car and not over charge.
I had a headlight out, and with a storm looming was hoping to have a new bulb installed before the storm hit. I called Ray’s and spoke with Christy, and asked if it was possible to have the new bulb put in that day. I stopped in after work and they took my car in right away and installed the new bulb. I was only there for a few minutes, and am so thankful that they were able to get me in quickly.. Just in time for the storm the next day. I always have a good experience at Ray’s Auto Service.. They are friendly, honest and accommodating!!
Quality and speed of repairs were excellent, as always.
Excellent repair work; always friendly and helpful; reasonable prices – best mechanics we’ve ever had!
Great AAA shop and service! … I’m from out of state and my car was sadly stolen over the holiday. Having already returned home when the police found it empty of gas with a destroyed steering column and property gone. Bruce at Ray’s and AAA aided in retrieving my car from an exploitive towing company during the nor-easter a week ago. Which saved me considerable $$. Then Kristy… in a kind, understanding, and timely manner explained the repairs/parts necessary. The mechanic did a great job on the steering column, and was done when Kristy told me so for a good price. This not being the easiest thing to manage from 300 miles away I cannot say enough how much i appreciated their help and work. Thank You Ray’s!!!
Excellent Service as always.
Always the best service!
Great service, not sure how much it would have cost elsewhere because I did not check it out but they got me in and out in one day!
Friendly service. Everything accomplished as stated. Explanation of what was done and future needs described very easily understood
The service is always great.
They are a great auto shop and take care of our three cars.
Excellent service all around at Ray’s Auto Service! My car was ready on time, I was kept up to date on what needed to be done and when I could expect to have my car back and I was given a free ride home after dropping my car off. The staff are super nice and very professional. I would 100% recommend Ray’s Auto Servixe for anyone who needs a great mechanic!
Rays a great little garage Service is wonderful the people friendly and they don’t mind talking to you about potential problems or issues that might come up they also go out of there way to help you
Fast service and very knowledgeable, will keep using them for future service
Always friendly and most important very knowledgeable. Have been a customer for 33 yrs.
Rays always goes tie extra mile and are more than fair in their charges. Highly recommend them.
Always an excellent experience!!! The best job!!!
Always fits me in when i need something done prices are great an they call you when its done
Service is top notch. Long time customer, keep coming back from now south of Boston because they are honest, excellent, and stand behind their work. Worth the trip!
Friendly and fast service. So convenient to be able to use a loaner car while they worked on mine.
My vehicle brake pedal let go on me while coming home from an errand. I took a chance and drove it to Ray’s. Told them my problem and they put a mechanic to check out the problem. Informed me my calibers needed replacement along with the hoses. Stated that I couldn’t drive my vehicle. They ordered the parts and promised it would be done tomorrow. They then proceeded to drive me home and came back for me the following day. Great experience dealing with the professional members of Ray’s! They went above and beyond required service to solve my needs! My grateful thanks to all! Job well done. Any future repair needs I surely will return to Ray’s.
Ray’s does good work, however it comes at a high premium. I appreciate the option of a loaner vehicle (that many smaller shops don’t offer), however when I priced the job with a competitor, Ray’s price was over 50% higher (far more than a rental car for the day). Convenience has a cost, but it is my opinion their price for it is too high. The work performed was a standard replacement of an alternator.
Always great service and very attentive
Great as always
even when you go in just for an oil change they give the car a once over to make sure no other issues
Chrissy always makes me feel secure in my service decisions because she thoroughly explains any problems and discusses options. My condition report helps me prioritize future repairs. Everyone is professional and compassionate.
I started taking my car to Ray’s about 3 years ago when I first moved to Haverhill, and even though I’ve moved from the area I still bring it to them. I have an older car which runs well, but it’s just a matter of time before I have to pull the plug, and they understand that. Christy at the front desk is extremely knowledgeable. Her estimates are right on the money, and the work is done when they say it’s going to be done. They have loaner cars available if you need one.
At long last. ( fingers crossed) the chronic, dangerous stalling of my Honda Element has been rectified. Rockingham….nada, Meineke…nada, Ray”s…bingo!
My experience is always five stars, love going there. Always taken care of…from a car and customer service standpoint.
Very efficient and considerate.
Went over and above to accommodate me in getting my car serviced. Very curtious, professional and wonderful service repairing my vehicle.
Great service with a friendly staff. Been going there for 24 years now and hope for many more.
Fast, efficient, courteous! Great place!
work was completed timely and precisely as scheduled
Great experience. Love the car report and the updates on my repairs. .
Always an excellent job…and thanks for saving me yet again!!!
Your team is always supportive and honest. I’ve never had a bad experience there.
Fast ,friendly service.
Love Rays. Delighted with services and the ride home is always appreciated!
the crew at Ray’s Auto Service did a very comprehensive review of the car, pointed out any defects that needed attention and perform flawless service to our car. Our family feels very safe in out car after service by the team at Ray’s.
Two days after picking up car, a/c didn’t work. ??? Was the compressor changed?
Always reliable! I’ve been a customer for a few years now and I’ve never been disappointed. When I need big work done on my car I always bring it here.
Staff was friendly and efficient. Work was done on time and as expected. Great experience !!
Ray’s Auto always does a great job! They are courteous, helpful, and informative. Thank you for keeping my car running smoothly!
Great work, timely, friendly!
One thing we noticed that on bill you recommend things like filter changes , tire rotations – little things. We feel that they should be done automatically instead of waiting till next time serviced. Other than this service is excellent, knowledge of the staff is exceptional and it is always a friendly atmosphere. We always feels comfortable knowing our cars are in excellent working order.
As usual, great professional service.
Great customer service, extremely knowledgeable staff. Would certainly recommend to anyone in need of repairs.
I ended up bringing my car in again , this time it was my thermostat.They had me out of there in one of their loaner cars and back in my own car before the day was out.Kudo’s to Ray’s once again.
We have brought a couple of used cars to Ray’s to have them checked out before we purchase them. By using this service, we know exactly what we’re getting into before making a mistake that could cost of thousands of dollars down the road.
Nice quick oil change and thorough multi-point check of my vehicle. Thanks.
I was in and out in record time!!!! Excellent service!!
Very pleased with the inspection and subsequent report completed on my vehicle before you began any work. I initially thought I needed new brake pads on all four wheels, but found it was just a case of needing to change the brake fluid. Your mechanics also noted some other issues, none major, that I had addressed after their recommendations. I’ve already recommended you to a friend; you should be seeing her soon.
In and out quick oil change and tire rotation,quick service,nice conversation and on my way.
This was my first repair with my truck at Ray’s auto I needed to get my AC fixed my appointment went very well they had it done in a few hours while I waited. Everything was good with my AC nice and cold. One day a few weeks later I noticed a leak at the new line so I stopped in told them they said no problem leave it we will take care of it even let me take the loaner car they have. The next day problem leak was fixed NC and they stand behind there work. I would recommend this repair shop.
My wife and have been customers of Ray’s Auto Service for many years because they provide 5 Star service from the moment you drop off your car to the moment you pick it up.
Highly trained professional mechanics who worked on my car and solved and fixed my problem. Throughly inspected my car from top to bottom and submitted report for my review. Everyone I came in contact with were highly knowledgeable in every aspect of automobiles. Great place to do business with.
I love going to Ray’s! They are always so friendly and the service is done quickly and done right!
Highly recommend them and feel confident they will do it right.
always very satisfied
Love these guys! friendly, professional, priced just right, HONEST, Trustworthy!! What more can you ask for!
Great service. The team at Ray’s is honest and dependable. They’re always there to help and have the customer in mind!
Oil change, rear brake replacement, brake light replacement, and tire rotation for very reasonable price, extremely good customer service, and the work seems to be good. Plus, I needed to get to work so I loaned a car for the day.
service provided when needed
As usual, very pleasant experience.
Always efficient and work is done on time as promised.
Knowledgeable and Trustworthy.
Always a good experience when I come here. Everything was explained well and the job was done sooner than I thought! Won’t go anywhere else!
The service we get from Ray’s Auto is always top notch.
Fast service, reliable staff,stop in for a state inspection sticker and you’ll be out in no time.
As always, Rays provides excellent comprehensive quality service. Thank You
have a new auto service for my both of our cars, Ray’s. thanks some much
Very friendly and professional. Arranged to give me a ride home Great service and workmanship.
I am so glad that I have left my money stealing dealership & moved onto a more personal auto mechanic service! They take excellent care & professional care with your car & telling all the details about what they are going to do & what recommendations they think needs to be done… Not just in this game for money – they are there for YOU!!! You won’t get hassled – the tech will personally come out & explain things in great detail!! I am so glad I found Rays Auto to take car of my precious car!!! THNX!!!
Excellent service I will definitely be back!
“Always good, professional service!”
April 22, 2017
I appreciate the awesome job you did on my Toyota Tundra!
We had a good amount of work done on our car with Rays. They provided a very professional report back to us promptly of the issues. They were courteous and professional and although we had to return the car for an issue that was not their fault, they were very prompt in addressing the issue and did it free of charge. I would recommend Rays for anyone looking for a good mechanic.
Saved by Rays once again, manifold issues,got me back up and running once again.
They recommend what’s needs to be done soon or should be done next visit. They check everything which I like the most.
Very fast, convienent and friendly
Always good, professional service!
I went in last minute to get an inspection sticker. Very nice, clean, professional and fast!!!
Professional, prompt, and courteous.
I was in and out of there the other day for an oil change.They are the nicest people around and they are honest and truthful and they do an excellent job .
Service was accomplished quickly and quality was great. Will go there again with my other vehicle. Already told one of our neighbors about the place
fast and efficient, as usual.
Having recently ‘discovered’ Ray’s I can say that they are a hidden gem. The Ray’s Team is incredibly helpful, knowledgeable and transparent. It is a great feeling to deal with a Team that is so vested in the performance of your vehicle and developing a relationship with you. Their online reports are so helpful providing insight into issues and potential problem areas. I highly recommend them and will continue to service my vehicles here. Great job!
Can trust my friends @ Ray’s! Never have to wait,,,
Great small shop. They always check out the whole car, not just the obvious broken thing. No pressure service. Honest and knowledgeable. Mechanic has been there for 15 years. I love Rays and travel 20 miles to get my car checked out and cared for there.
Quick service and always get the job done!
Very good experience.
As always, I was treated like I am Ray’s most important customer. A safety issue repair was needed before my 2004 Highlander would pass state inspection. Ray’s called me and explained exactly what was wrong, how it could be fixed and what it would cost. It took longer than expected because of the age and condition of the car but they got the job done and honored their quote. Always fair, honest and courteous. I highly recommend Ray’s Auto Service.
What’s not to like about Ray’s Auto Service, easy in,easy out,no high pressure sales pitch to scare you into bringing your car back or it might explode. Talk that you can understand without a mechanical engineering degree, and just good ole friendly folks trying to get you out and back on the road again. You gotta love that.
been having our vehicles serviced here for years.Friendly and knowledgeable.
Awesome service. Very friendly and knowledgeable staff.
I LOVE the new headlights that were recently installed on my 2005 Honda CR-V! It makes a huge difference when driving at night or early morning. The team at Ray’s is always professional as well as very friendly and accommodating. I used a loaner car while mine was being serviced, which works out great. I would highly recommend Ray’s Auto Service! Thanks again!
excellent fast service
Ray’s Auto Serivce is Outstanding! The work we had done was done efficiently and was completed on time as promised. I love working with Christy at the front desk. She is extremely knowledgeable and a pleasure to talk to. Also I had the opportunity to speak with her father who was equally as helpful. So glad I have found this gem in Haverhill! They rock! I get emails with a complete list of what each of my vehicles needs are. This is a helpful reminder for me. They also send coupons out! Gotta love that! I highly recommend you stop in and give them a try!
Great service as always.
I have been having work done on my cars for over 20 years at Ray’s on route 97. Always have had excellent service in every way. I highly recommend Rays Auto Service. Love you guys!!!
Daughter very happy about the way the car now drives. Excellent customer service. Overview of car problems provided by telephone and by email. Repairs done in a very timely manner.
Staff was courteous and friendly. Repair was completed timely.
Great service as always
Christie and everyone know how to take care of their customers. When we got the bad news about our car and had to desperately search for a new car there was no pressure on returning the loaner. She made the experience pleasant when I know some other shop might have abandoned me.
Ray’s is our go-to mechanic! ALWAYS HONEST and fair!
Thank you for getting my wife’s Rav 4 work done in a short time Get job
much better service than the big dealership plus you do not feel like your being taken for a ride. this shop makes you feel at ease with any problems your auto has. what a pleasure.
Very satisfied with service provided ( had to track down faulty wire). Kept me well informed of what was happening. Would definitely recommend.
As always the same a great job done truck fixed no problems SUPER people there A1 shop in area THANK YOU Paul
Ray’s is the best. They work with everyone, on every budget. Great alternative to a new car dealership. Highly recommended.
Am a little disappointed considering that I had a bulb changed, and at night I found that the bulb was put in upside down.
Excellent Service – Inspection was done in 10 minutes
Always welcoming of my visits, very professional and thoughro in their service/attention to details! Coupons are nice too
Nice little place, very accommodating and very thorough.Wouldn’t go anywhere else for repairs.Kristy is the best!
I am extremely impressed with the level of professionalism I received at Rays . Very thorough with their work and they explain what their doing. Gave me courtesy shuttle rides both ways too. And their prices are consistent with other shops in the area. Kudos….”I’ll be back”…
Excellent as always!!!!
Thank you for a job well done (as always)
As usual rays gives top notch service. They don’t try to upsell you anything. They let you know of potential problems and that they’ll keep an eye on it not you have to fix it right now. Very hard to find this kind of honesty in any business never mind a auto service place. Highly recommend!
This is a remarkable place! EVERYTHING you could want in a business – courteous, knowledgable, accommodating to any schedule, and extremely fair reasonable prices. Even if you have to drive a little to get here, it is so so worth it. We will never go anywhere else.
Had a tire that needed replacing, and a CHECK ENGINE light issue that came up suddenly. Though they were busy the following morning, Christy was able to fit me in. Had arrived at the shop prepared to hunker down for the duration. The tires were delivered sooner than expected, and I was on my way within 90 minutes. Will be returning in a couple of weeks for some routine maintenance. I live in Lowell, but will make the drive to Haverhill because I think the service is that good!
Very positive experience for my first visit. My car needed some major work. Staff at Rays is very professional and pricing was very reasonable. Rays offered a loaner car to me for the 3 days they had my car, which made for a convenience I didn’t expect.
Very efficient and honest. I highly recommend.
very good, on time,. as explained and truck runs great. thanks christy and steve the mechanic you worked on it
Excellent service every time. It is refreshing to have a Garage make you feel like you….and your car, are special. Well done
Excellent service. Glad to support small local business.
BEST mechanic I have been to in a LONG time. Thank yon so much!
The service was great as always! Love working with Christy at the front desk. She is so knowledgeable and helpful. Great place to have service done.
always a pleasure doing business at rays. Friendly staff and they got the job done in a very timely manner.
Always friendly, courteous,and informative.
Quick service, and always with a smile!
Awesome. Excellent service, and I was confident that my car was in good hands !
My experience was as always helpful and pleasantly professional. Thank you
We have been extremely satisfied customers of Ray’s Auto Service for many years. Quality mechanics and exceptional customer service is the reason why we recommend them to all our friends. Don’t bring your car to the dealers for repairs because they’re overpriced, bring your vehicle to Ray’s Auto Service.
always pleased with your work.
Saved me close to 4400.00 by researching lifetime warranty on my car re: CAR ISSUE!
My teenage daughter’s windshield wiper snapped off in the morning & not being able to put it back on she dropped in without an appointment & they fixed it right away which was very comforting for her & mom!!! Thank you so much!!!
Our overall experience was pretty good. We thought our car had died, they checked the indicator lights and cleaned a part and it was running normal again. Very happy to spend $100 instead of getting e new car
“Steve and Jared are always professional and provide all their best in any job they do. Kristie and Bruce are always courteous, friendly and provide superb Customer Service. A true gem for a local family owned shop.”
Sep 4, 2016
“Ray’s always does a great job!”
Sep 3, 2016
“It’s always a pleasure to go to Ray’s very pleasant and informative….
and Great customer service…..”
Oct 14, 2016
Oct 22, 2016
“Ray’s Auto is always accommodating and honest. They advise you on things that might need attention soon. A ride is provided while the car is being worked on when needed.”
Oct 26, 2016
Great, as always!
I get a deal on parts,. They will not install parts customers have due to they want the mark up. Also avg repair cost is more then other shops. Last qoute was so high another shop did the same work for 1/3 of Rays.
Very accommodating, wonderful service..and, I will certainly recommend Ray’s to my friends.
Outstanding service. Fair pricing. Excellent knowledge of my vehicle.
Ray’s Auto is always accommodating and honest. They advise you on things that might need attention soon. A ride is provided while the car is being worked on when needed.
I moved from Haverhill about 6 months ago, but continue to travel the better part of an hour to bring my car to Ray’s for servicing. Christy at the front desk is extremely knowledgeable and is able to explain things in easy-to-understand terms. The technicians get the work done in a thorough and timely manner. They are able to accommodate my work schedule with the availability of loaner cars as well.
I went in there to let them listen to my car, sounded like my muffler,within an hour I was out of there and on my way.Turned out to be something that had come apart underneath.Thank goodness it was something minor this time , from Kristie at the front to the men in the garage they are all very knowledgable and polite and pretty quick.Thank you Ray’s once again!
As usual. the work on my car was done in a timely and efficient manner. Even better the final cost was less than the original estimate which was a bonus! And it was great that they provided me with a loaner car which made my day so much easier to get back and forth from work.
It’s always a pleasure to go to Ray’s very pleasant and informative…. and Great customer service…..
Recrtved info i needs and ditto with service.
Great job again!
As always, Ray’s Auto provides outstanding customer service – Thank You
only in for Inspection was in and out in a short period of time
Just went in for a state inspection and oil change and despite it being such a small place, it’s neat and tidy, showing a lot about their work ethics. Bruce at the front desk, down to the mechanics themselves are warm and friendly. Not pushing about getting other services done, with a very honest feel. There is a reason they’ve been in business so long and why they have the same customers coming there for years (which I had firsthand accounts from while I was there).
Always friendly,courteous and informative.
It was great.
Fast service. Friendly staff.
I stopped by to get an inspection sticker – which I got but was surprised it was done in less than 5 minutes! They said the car is new (one year) and only 11,000 miles so they really didn’t check anything. I got my sticker – which was my goal and paid my $35 but my vehicle wasn’t looked at or checked. Just thought it was strange since I’ve gone to Rays for many, many years. Partially because they’re convenient but mostly because they’re always very thorough. This visit just didn’t sit well with me…
Steve and Jared are always professional and provide all their best in any job they do. Kristie and Bruce are always courteous, friendly and provide superb Customer Service. A true gem for a local family owned shop.
Ray’s always does a great job!
A great place to get work done….very professional…fair prices…Excellent mechanics and a cool dog
I have been going to Rays for a couple years now and am very happy with their personal touch. I trust their suggestions and they are always pleasant, friendly and knowledgeable.
Service was Excellent. Friendly service, fair price and offered a loaner car. I could not be more satisfied.
Spoke to the Office Manager Ms. Kristy at approximately 8:30am on Wednesday 8/24. We discussed the problem ” Drivers side interior door handle not functioning properly ” that I was having with my 2013 Nissan Altima. She stated that the mechanics were extremely busy but hopefully, they might have the opportunity to address the problem at some point that day. I dropped off my vehicle at approximately 9:00am. At approximately 10:00am Ms. Kristy called me to let me know, that they would be able to repair my vehicle that same day. She stated that hopefully by late afternoon, my vehicle would be repaired and ready to be picked up. Needless to say my vehicle was ready by 1:45pm that same day! Ms. Kristy was very accommodating, courteous, friendly, understanding and extremely helpful. The mechanics not only looked at the problem but were able to resolve and fix the issue that same day. The price was a lot lower than I had expected that it would be. Have already recommended Ray’s Auto Service to all of my friends and neighbors. Will continue having Ray’s Auto Service provide all of mine and my sons vehicles service needs.They are proficient, honest and offer very competitive pricing.
as always great job I can only say thank you
Don’t go anywhere else!
efficient and on time
Quality repairs completed on time and excellent customer service make Ray’s Auto Service my choice for auto maintenance and repairs.
Everyone @ Ray’s is great…courteous, efficient, knowledgeable…never make you wait! They are about as perfect as perfect gets!
They take there time to find your problem ….. Friendly,helpful and courteous…. Awesome place
Needed a sticker. No line no waiting. Fast. Fast. Fast. Ty
As always the service was fast and efficient.
Service was quick, competitively priced, and providing a ride to pick up the car was very nice.
Customer service is excellent. Quality of repairs is excellent as well. I won’t go anywhere else for service on my vehicle!!!
I had a bad battery I called and asked to have one for me at the shop when I got there about 4:00 Steve took the truck in changed the battery and checked the electrical system out was on the road about 4;30 Thank you all
Just needed an inspection sticker this trip but great courteous service, in and out in 20 minutes.
Great people..and service
Very quick and surprisingly reasonable.
They were very forthcoming. They did not recommend any unecessary repairs.
I had my state inspection sticker done at Ray’s when I first moved here in the Spring. I’ve been by his garaage a million times over the past years. He always had vehicles outside the door waiting to be rapaired.He must have been in business for twenty years because I’ve been traveling by there forever. The place never seemed to change hands every two years like most garages do. So I figured he must have some pretty satisfied customers. He reset a light on my dash board one day as I was on my for a long trip. He just ran out from what he was doing to take a look.No big long story about making a appointment or being too busy to take a look. Turned out it was nothing, but how many garages give you that “old time country service” anymore.Being a woman I expected he would give me the ole high sales pitch about everything that could go wrong. And better hurry back in with it ASAP. But nothing, just “have a good day” and off he went back inside. He’d never seen me before. Wow, a honest mechanic, to a senior lady no less. I’m hooked, what are the chances of that ever happening again these days. Ladies, we’ve found us a honest mechanic, our worries are over. Joyce Daggett
Very pleased with the service I received on multiple occasions in a three day span. Recently moved to the area and was seeking out a good auto body shop/ mechanic and I definitely found one.
Make your Auto experience great! Take your vehicle to Ray’s for all you’re auto service repair maintenance. You’ll be pleased with the results!
Fast and efficient!!!
Friendly service. Informative , Christy takes the time to explain what work needs to be done
It is my first time dealing with R ay’ Auto and I found them to be fast and they gave me a list of things to be done in the future. Hopefully I can give more good info when I have other work done on my Saturn.
Always the best service. Great office to shop people Job done on time and found bulb out fixed Thank you all
Good honest work. Nice people. I go no where else. And the PRICE’s are reasonable.
Excellent service and knowledgeable staff. The mechanics are very polite and professional. Best shop around!! A+
Top notch. Customer and technically competent with no pressure front desk. I always try them first whenever possible.
Rays is so thorough! Not only do they handle my car with care, it comes with an offer of coffee or hot chocolate while you wait!
Great job done As always
Always an honest estimate of work needed in advance. Repairs are performed by certified master technicians. I would highly recommend Ray’s.
Courteous, efficient, friendly, trustworthy as always…5 stars! ⭐️⭐️⭐️⭐️⭐️
Very friendly, trustworthy service. They got me in the same day and I was able to use a loaner car so I could work the rest of the day.
Stopped in to get a sticker and was out within 15 minutes
Extremely knowledgeable one time and explained in laymen’s terms. Kristie is very pleasant and fun to deal with. The techs are great and helpful, highly recommend Rays for all you car care needs.
Always receive Excellent Service.
Service was courteous and on time. All work was performed as requested. Please change my email address from email@example.com to firstname.lastname@example.org
They provide fast friendly service at a reasonable price.
Fast friendly service.Reasonably priced.
Fair ,Consistent, Customer Service. No gimmicks, but Honest Hard Working Service. For all citizens who Work themselves !
Kristie and the mechanics at Ray’s are always there when we need them. Very responsive and helpful. Feel like we are always treated fairly and with respect.
Had an oil change and was in and out of there in less than an hour.Really nice people and very thorough.Nice little shop, very clean inside and comfortable area to wait.Kristy is very sweet and very nice to chat with while you wait.Be back for my next oil change in 3000 miles.
My first experience with Ray’s Auto Repair from a scale of 1 to 10 I would give them a 10! This place was customer oriented and very professional in dealing with my auto problems I brought before them. They repaired my problem with ease and I was well pleased with the fast turnaround in my car.. I will not hesitate to return for future service!
Very professional service with no sales pitch to add on additional services or needed parts. I’m a senior lady that is widowed so I really don’t like the added pressure of having to decide if I really do need the extra services that are sometimes suggested by the bigger garages. If I come in for a oil change I don’t want someone trying to talk me into a automatic transmission oil change just because I’m a woman and they need the business. This is my first visit to Ray’s although I’ve been by there a thousand times. Don’t have to worry about this nice, clean auto repair shop putting the screws into you for repairs your not expecting or needed. Definitely will keep their phone number handy for other senior citizens looking for a honest garage, especially ladies. Joyce Daggett
Excellent Service with a Smile.
AWSOME! Don’t be a fool stay cool. Save money and get your vehicle service at RAYS!!!!!!!!!!
Fast an reliable trustworthy group of people . 10 plus
I had no problem with what was done on my car Wednesday. Everyone there are very pleasant & co-operative to deal with. Rod Warner
Always very helpful and they get the job done!
This visit was simply for an inspection sticker, but I would say that it was taken care of in a prompt and speedy manner. I was in and out in less than 30 minutes.
Ray’s provides exceptional service from beginning to end. I appreciate their clear, professional, and courteous service that keeps you informed and involved throughout the process. They fixed my Audi A4 at a fraction of the cost the dealer estimated AND discovered inaccuracies on the dealer’s list of suggested repairs. They don’t up-sell, as is common elsewhere, and the staff and business model make the best of an experience that most of us despise. Many thanks to Bruce for helping me this week by locating another shop for the repair that Ray’s doesn’t do. AND… If I needed to hire an office manager anytime soon, I’d look to steal Christy (sp?) from you! Keep up the great work, everyone!
When my daughter got a flat tire over the weekend and a lug nut was stripped, we dropped the car off at Ray’s and as expected, they were quick with the repair work and at a reasonable price. They even changed her oil while the car was there. Great service, Kristie is knowledgable and very helpful!
Thank you for the job well done I do not worry any time I have work done Keep up the good work Thank you for the use of the loaner
Ray’s helped me out so much. Service was very quick. I had three major problems with my car and they were all finished in the same day. They provided a loaner car so I could get to and from work with ease. The person who helped me was very nice and explained everything in a way that I could understand. I feel safe in my car again. I will definitely be returning.
work done professionally, on time and within price quote. All workers respectful as well as knowledgeable. Excellent environment to deal with.
THE INSPECTION WAS QUICKER THAT I THOUGHT.
Ray’s continues to be the best. Honesty. Fabulous service. And, a free loaner car. So delighted to be a customer. Thank you to Chrissy and the crew! You came to my rescue again and got me back on the road quickly and safely.
Best service, won’t take my truck anywhere else.
I always feel like the work done at Ray’s is thorough and done right. This is a respectable and fair repair shop. I go here whenever my car needs service.
Rays Auto Service provides first class quality repair service with a focus on customer service. Great communication throughout the repair and even offered a loaner vehicle. Can’t say enough about the customer service received at Rays. Very happy with the overall experience.
Service was prompt, friendly and good!
Just a suggestion…I can never print the offers embedded in the email! It say’s “just print and bring it with you” but there’s nothing to ‘just print’. Can you make it a coupon that is printable? Or can we open it on the phone and use that as verification? thanks
Ray’s helped me out the other day greatly, it was like dealing with family.I had a situation with my car and they just so happened to be able to squeeze me in and I had my car back by 4:00 the same day.I know there will come a day when they are just too busy for something like this ,but at that time I would be happy to wait.Excellent customer service, and Kristy is the best.
I love rays!! Always do a great job, and the staff is the best. Could use a couch in there for people lile me who are always tired. Haha
Fast, professional and knowledgable.
My first visit to Ray’s was outstanding. The staff was personable and accommodating, and the work was done quickly and correctly. The car handles like it’s new (and it’sa 14 year old car). An earlier inspection resulted in a list of items that will eventually need to be addressed and I’ll definitely be bringing the car back to Ray’s for all of the work.
Always accommadating and friendly service.
Knowledgeable, professional, and sensitive to cost of repairs.
Very pleasant ,fast, knowledgeable , didn’t push the most expensive product on me so I would say they care about MY finances and not just THIER financial state. Both are important for business.. While there, I spoke with a potential customer who came in after me and told him that I highly recommended you. We spoke of our cars and situations and the cost of repairs etc. I felt positive he would use your services when he heard the costs would probably NOT be astronomical. I hope he did. You had his father on your records and my family used Ray’s 50 years ago. May you be able to keep the business going. Just returned to you about 1 1/2 yrs ago. For some reason I didn’t realize you were still there. AAA is how I discovered you were open. All this time I didn’t go, but will in the future. Anything I can do to help…let me know.
Great job and very helpful!
Prompt courteous service and a review of any potential issues with car to be aware of going forward.
Your team are the best Very time I leave a car or truck there I do not worry at all about it When I pick it up I know the best job was done and when I drive away no regrets I would give you guys 10 star job
2016 I have been a faithful customer for the past 6 years. I use to take my rides to the Dealerships. The 1 day I stopped by Rays to compare prices on a Brake job. Rays saved me close to $400 Bucks!!!! Bottom line fair prices, honesty, and customer service still continues. Ray’s Service Station “For the working class citizens.
Treated fairly and respectfully as always!
had a battery problem and called up to get it fixed. Although they were busy, they made time to take care of the problem. Another outstanding job
Fast service, polite staff and convenient location. Always a good experience when I come to Ray’s!
I had to have my truck towed to Ray’s. They weren’t expecting me but still found the time to diagnose the problem to then order the part and got it fixed the next day.. I depend on my truck to get to work so having the loaner car was great as I have to to work no matter what so I appreciated the service.
called asked to pre inspect car an it was dune.
Here’s a place that provides “service”! Convenient appointments, knowledgeable, loaner cars!…and trustworthy!
What I like about Ray’s is that there are no surprises. Christie at the front desk is extremely knowledgable and explains things in layman’s terms. Estimates are right on the money – sometimes less! Work is done in a timely manner, and it’s nice that they have loaner vehicles so you’re not stranded for the day.
Hi Steve, Thank you for everything. As I expected the serice was exceptional, people curteous and the car is running greqt now. I can feel the difference in the handling. I will most certainly be back again when the car needs work. I just can’ trust Hundaii anymore. Keep up the good work.
Everything was so easy…gatting an immediate appointment, answered all my questions, available loaner car, completed service timely, thorough! Did I leave anything out?
Very satisfied with the service there.
I needed a new battery installed and they got me in the next morning. I waited while they conducted an inspection which I requested when I arrived. They completed the inspection and installed the battery while I waited. I have been going to Ray’s for all my maintenance and repair needs. They are always courteous and informative. They don’t sell you more than you need.
The best customer interaction and most courteous and professional staff. Highly recommended. I cannot say enough about their customer service. They service my family’s four vehicles and I am never disappointed with their workmanship and care.
Honest courteous always gets the job done!
Friendly and gracious and patient and understanding of us who do not have a clue!!!
I had brought my vehicle in for brake work. Ray’s checked the whole car and let me know what else needed to be done. After the repairs, I noticed I was having difficulty with the steering. At first, I thought it was just me but I finally called them and they said bring it in. The tie rods were frozen. They could have charged me for new rods but instead, they fixed the existing ones. This would have been a $400-$600 repair and they only charged me $150 – including an alignment!!!! Vehicle feels great now. Thanks for the great work!
Great Job as usual!!
Great service with a smile as always…
A rare gem of a Service Station ! Excellent customer service, reasonably priced, efficient and friendly. I am delighted that I no longer have to trek to Lynnfield to have my Smart Car serviced. Ray’s took only 45 minutes for a job that would have taken 2 hours down there.
Another great experience at Rays. Professional and courteous interactions. Solid advice on new tires. Kristie and the crew get the above and beyond award from me and my family!
Customer service #1 always pleasant and happy to see you and welcome you back for service on your vehicle .fast friendly economical
Very good.. Always friendly and efficient..
As always for the past 15 or more years that I have been going to Ray’s Auto with various vehicles, the service was quick, prompt, with no issues when completed. Everybody is always pleasant and fun to talk to. Steve is the best mechanic anybody would love to employ. We plan on staying with Ray’s Auto for many years to come. Thank you again, Ed M.
Thanks for a job well done
Always a pleasure, Christy and Steve deserve a 100% Raise!!!!!!! They make Rays what it is AWSOME!!!!!
I love everybody at Ray’s. Christy at the front desk is extremely knowledgable and kept me updated during some recent repairs. The actual cost came in lower than the original estimate – I really appreciate their honesty and integrity.
Very positive.Short but well done YOUNG LADY AT DESK VERY PLEASANT AND KNOWLEGABLE.
Inspection. Showed up, took car right in. Done quickly, good customer service.
Thanks so much for your help in getting my son’s car running again while I was away. I know he was very anxious so it was great you could pick him up when the car was ready….. It is running great again Thanks. John
everyone friendly and I assume the work was done well because all seems fine. Even found an issue the dealer didn’t see.
Excellent job again!!
Always a pleasant experience at Ray’s. They really listen to what you have to say. When I was at the dealership, they treated me like I was a burden and they didn’t have time for the questions I had. I won’t go anywhere else. They make me feel comfortable and important.
I trust Ray’s Auto Service for all my auto repair needs and have been a customer for over 5 years. Their quotes are accurate, they provide you with recommendations, but are not pushy, and the addition of courtesy cars is a real bonus!
They are nice and do Execellent work,I will be back.
I was very pleased with the repairs to my vehicle. The price was reasonable and I was provided a loaner car for the day. I call that exceptional customer service. I would refer anyone needing quality honest repairs to go to Ray’s.
Thank you for checking out the new car Gloria just got As always the service was top notch and doing it on short notice Thank you
I would like a few more experiences to judge properly, but so far everyone has been wonderful and my car didn’t have an issue AFTER I left….so far. Thank-you for being I repair area I may be using more often.
As usual, we were very satisfied with our visit.
Excellent work noticed the difference in the ride of the car immediately. Professional environment, always on time and within price estimate. Recommend to anyone looking for a high quality mechanic.
Always straight forward working with them with no hidden agenda.
Came in to have flat tire checked. Mechanic found a screw in the tire, repaired it and I was in/out in less than 1/2 hour. Appreciate the prompt and courteous service.
GREAT JOB, ON TIME AS USUAL, THEY CHECK OVER OUR CAR AND MAKE RECOMMENDATIONS AS TO WHAT IS NEEDED AND WHEN.
Fast and professional as always!
Very professional service. Appreciate the recommendations and ability to be seen quickly.
Fair, efficient, polite, a different experience in auto repair. Everything was explained to me In a non condescending manner. I’ll definitely will use Ray’s the next time my car needs service.
Very good, as always.
Great customer service, consistently professional, gracious and provide very helpful advice. Cannot ask for a better Auto Service Center.
Always get great service from you guys! Thanks!
Always a great experience at Ray’s Auto!! The mechanics are top notch and very professional. When I have a question Christie goes out of her way to explain the repairs in a friendly and professional manner. No pushy sales tactics! I wouldn’t bring my car anywhere else! Best repair shop around.
Rays bends over backwards to know the customer and make the experience a good one
My husband & I have been very pleased with the service we have received from Ray’s. Everything, including the shop, is clean and neat when we pick up our car. We haven’t had any issues with Ray’s. Thank you for good, clean, fast service! John & Marilyn Lage ,Haverhill, MA
Always very friendly. Minimal wait time to get an appointment booked and the shuttle service is a GREAT convenience!
No problem with anything while there. Jon was completed inless time than I had thought it would take. Everyone very courteous to me. Thank you.
Very good at taking I your car a.s.a.p. ,honest and very trustworthy. I go no were else for my 2006 and 2007 volvo’s
Great service & staff! Wouldn’t bring my car anywhere else!
As usual my car service was completed in a timely manner with future problems addressed.
Having relocated from Lowell to Haverhill, I was hoping to find a good and trustworthy mechanic. Went in for a complimentary oil change, figuring I would probably continue to patronize my mechanic in Lowell for the big stuff. Oil change was done in a timely manner, but the technician had also done a pretty thorough inspection of my car, and there was a list of about a dozen items requiring attention – thankfully most of them minor. Recently returned for another oil change and inspection and left with a plan to address the repair list over a few visits. Christy at the front desk is very friendly and extremely knowledgeable. She understood that I didn’t have the $$$ to do everything at once, and helped me prioritize and budget the repairs. Going back this week for the first round – this review may be continued…….
It is always a pleasure to bring my car to Ray’s. Christie is so kind and helpful, everyone in the shop is just terrific. Service is excellent and thorough and the wait times for my vehicle are always reasonable. Keep up the great work!
Excellent service as always. I went in for a sticker without an appointment and was in and out in 20 minutes.
Fast and efficient!!
Very quick and good service. Have been going there for many years and they were very accommodating in a situation that came up unexpectedly
Ray’s has worked on my car since I bought it 14 years ago. That’s probably the reason it is still in great condition. C. Ryan
As usual, friendly & professional service. They explain in detail what really needs done to your vehicle to keep you safe.
Customer service #1!!!!!!!!!!!
I was pleased that the work was completed in a shorter time than I had expected. I enjoyed my conversation with Kristie. She’s very knowledgeable about the auto repair business. Will also look forward to my next visit.
Stopped in for a sticker and was out within 15 minutes.
As always- Ray’s service is a pleasure to deal with!
Good people, super helpful
Very disappointing experience after years of great service. It took me five trips to the shop to finally get my 2008 Corolla’s brakes fixed. Even though I reported very evident problems with performance, I was told twice that the car had been test driven and was fine. Both times I insisted on retests with me in the car, and the problems were more than obvious. On the plus side, I was given a loaner car for almost a week and was not charged for labor after I complained. Brakes finally work fine, but the experience was inconvenient and unnecessarily frustrating.
Ray’s has always had the best customer service I have ever experienced and this time was no different.
Ray’s is a very honest business. I feel they only recommend what is needed. They are courteous and polite and each employee is very helpful when asked questions.
Always such a positive experience! The service is outstanding! I’ve an older car that I’m trying to keep on the road as long as possible. Ray’s is helping me do just that!
We were extremely pleased with the level of customer service and professionalism provided by Ray’s Auto. Kristy was extremely helpful and explained all diagnostic results. What we did very much like was the options that we were provided with respect to repairs. I have waited 2 weeks before providing this feedback to see how the truck is running and it is running great. I’ve very pleased with my overall experience at Ray’s Auto and recommend Ray’s for auto repair.
As always, great service, prompt, clean waiting room. Explanations of things that needed to be done at my convenience, no high pressure.
Excellent very attentitive and very compassionate I have never had service on a vehicle at this magnitude Thank you Maria
I have been a very satisfied customer with Rays for a long time. I must admit, though, that I was surprised by my bill when I picked up my car yesterday. I had asked to have my snow tires removed and the final total was $107.16. I ususally have my snow tires put on and taken off at Tire Warehouse on River Steet, who charge $64 for the service. I did bring in my car for another concern, which was that only the automatic window worked on the driver’s side. Rays found that the problem was simply the child safety lock which controls the other three windows ( a feature that I didn’t realize my car had.) Yet, I was surprised by the high bill….
Always a great experience. Keep up the good work!
New to the area and had received a gift certificate for a complimentary oil change. As loyal as I am to my current (but now less convenient) mechanic, I thought I’d give it a try. Waiting room is small, but clean and comfortable. The oil change was done in a timely manner. The invoice included several items requiring attention, so the mechanic must have thoroughly inspected the vehicle. No major issues, and certainly no pressure to have them fixed immediately. Will return to the shop for future maintenance and repairs.
Prices are in-line with dealers and just as skilled. Their garage location offer more of a convenience to my house. They are very very helpful and explain all issues clearly. Always understanding of budgetary constraints and track/prioritizes issues for my vehicles for future planning. No pressure from front desk!
I only stopped in for a state inspection sticker. I was in and out pretty quick, but based on my experience I would come back here for other work. Clean office, people are very friendly. I have already recommended Ray’s to other people.
great experience and knowledge always.
Had an appt for inspection and oil change for 900. Arrived and they took it right at 9 and completed everything in an hour. Very happy
Always great service although I was having an issue with a loud sound coming from the front left of my vehicle. I was told it was taken care of but the issue was still there when I drove away.
Service was great
Great quick, same day service! Fair prices. Their ride service is great! Will go there again
Very fast and efficient. Their mechanics are the best!
Awesome…discovered things potentially dangerous and recommended repairs! Was able to prioritize which repairs were needed ASAP and ones that can be put off for now.
Excellent service but very dissappointed that Kevin has left.
Very happy with work done for 100,000 mile check-up!!
Always so nice and accommodating. Thank you so much.
I have been coming to Ray’s for years. I have never had any issues with anything they have provided. They have one of the best mechanics in Steve there and all of the other support personnel really keep Ray’s one of the top spots for all of your vehicle needs.
As always, everything went very well. I was informed about waht they were doing and what needs to be done in the future.
Thank you Ray’s Auto Service for identifying the problems I was experiencing with my car and providing the solutions, those needed immediately and the ones that could continue to be on a watch. This type of maintenance has been very helpful in making costly decisions to keep my car in prime working condition during times of financial difficulties.
Excellent work, friendly service. I am very satisified with Ray’s Auto. Wouldn’t take my car anyplace but Ray’s for Auto Service!
I always feel at ease and have confidence in work done at Ray’s Harold morris
Very helpful. I had a request to used the part that I had he was able to work with me on the labor.
make app, right on time, and feel very secure with their work
Informative & Quick..Very Helpfull!!
I only went in for an inspection, but the job was done very professionally. Lots of times the garage will leave all the paper from the previous sticker all over the dashboard. In this case, I didn’t even know the old one was scrapped off. They did a great job.
My husband had his truck service – oil change and tire rotation. He gave the person at the desk a $10 off coupon that was mailed to us. After making the transaction and looking at his receipt at home, the $10 was never taken off the total. Disappointing
Service freindly ,professional and prompt.
Brought my car in for routine oil change and maintenance. Service was good, customer service rep Kristi was friendly and efficient.
Always extremely courteous, helpful, professional and timely.
I had a doctor’s appointment and was prepared to go. My car wouldn’t start, battery was dead. It was frigid outside and many motorists had car problems. I called Ray’s Auto and they were very busy but they still managed to be there for me when I needed help. Ray’s Auto, you’re the best! Thank you so much from a very greatful customer!
I was treated very courteously by Christie and I received good service on my car.
I”m happy for the service, and they talk to me politely of what my car needed to get done for safety
The free renter made these repairs possible for me. The staff was upfront about costs, and took their time making sure my car was completely ready for me. I’d recommend Ray’s to anyone in northern MA/southern NH.
Great job again!!
Fast and reliable service with convenient customer transport for car pick-up. As usual I am very happy with the service.
Always a great experience at Ray’s! knowledgeable and professional staff who know how to make you feel comfortable about work needed on your vehicle. Not pushy like the dealerships!! Will always bring my car here for service!
Excellent work, excellent customer service!
Needed an oil change and just dropped in …they had an opening in a couple of hours. I left and returned at the designated time. They got the vehicle in and out while I waited. The technician recommended a couple of minor repairs/replacement of worn belt and corroded battery terminals which I will have them handle, as well. Very clean, professional and trustworthy.
Very good service. Knowledgeable staff. The loaner vehicle option is definitely something I will have to try during the next repair.
service excellent, employees very informative and work is done in a timely manner. great job in making a woman feel safe in her car on the road.
It’s great to have a garage that not only repairs but actually maintains my car and keeps it in excellent running condition. I love my “older car” and thanks to Ray’s Auto Service I have been able to enjoy my car for many years and expect to keep enjoying it for many years to come.
The service, pricing and time to complete the job were ALL TOPS!!!!! Cannot say enough about everything.
My experience with the service at Ray’s Auto Service has always been excellent. I would expect nothing less. Bravo staff and workers!!
As always great job done
Ray’s is what everyone wants in a service organization. They are good at communicating, and they do what they say they are going to do. Very straight shooters, much appreciated.
Stopped in to get a sticker no wait for them to take my care. Nice waiting room. All good
A very positive experience. Glad I found a good mechanic for my 10-year-old Volvo.
I went to Jaffarian Volvo in Haverhill to have a headlight bulb replaced. They told me it would cost $65. While I was waiting, they said there was a complication with the wiring and they would have to remove the front bumper to get at the wiring and it would cost $170. I told them I couldn’t do that, I didn’t have the money, so they gave the car back, un-fixed, no charge. I called Ray’s when I got home and made an appointment for the next day. They replaced the bulb for $28 and change. I was thrilled, but more importantly, having moved into the area recently, I was happy to find a new mechanic for my 10-year-old car.
Again, a very high degree of service from the administrative staff to the individual technician explaining what was done and bringing to light any concerns
As always very good service. Thank you.
Ray’s Auto Service is a neighborhood gem. They get the job done without pressuring you into other services that you don’t really need.
I stopped in for an early morning inspection sticker. I was in and out! Friendly service and the shop waiting area was neat and clean!
Not happy with service here less than a year going here on my wife’s crv have spent over two thousand in repairs had all wheel alignment new struts had new tires before getting this work done car shaking after so called tire balancing took back they said I needed new tires my tire were rated for 40000 miles I had only 22000 miles put on them if these people did this work why I have to replace worn tires was then they call me back but there computer don’t hold paper work less than four months I suppose for the high prices the charge up grade to a new computer
Friendly, fast, and done right the first time around
Great service. Clean environment. Clean garage. Knowlegable, honest, professional people. Marilyn Lage
Service was superb! The waiting room was comfortable, the staff hospitable (even offering a choice of coffee), and the wifi helped me work while waiting.
Best Repair Shop on the planet, Kristie is super and Steve and Jared are first class mechanics
Very good service.Fast and efficient.
I own an older car and needed a part that is very hard to find. Ray’s Auto Service located the Part for me. I depend on Ray’s to keep my car running in top condition and they never dissapoint me. I would not take my car to anyone else for service.
As always, Christie and the guys are very courteous, friendly and extremely professional.
we were very pleased with the polite and fast service we got on the stormy day before Thanksgiving! thank you so much!
the best asset to your garage by far is Christie!!! She is so lovely, personable as well as professional….kudos to her. I do think your garage is overpriced..although you do a thorough check on the car.
The inspection was done in a very timely manner.
AWSOME Customer Service Low Prices and Discounts!!!!!!!
Ray’s Auto is always the best no matter what your automotive problems are.
As aways, excellent service: great customer service, great automotive service.
I love rays.. I refuse to go anywhere else
efficient and timely, it was for an inspection sticker
They always give your car a full inspection, and advise you of any pending problems. They don’t push any unneeded services on you and make suggestions when such services should be done in the future if needed. That is always appreciated.
As always, fantastic service.
As always, the service was excellent. Personnel in shop and in office most congenial and very helpful. Work was done promptly, all items needed were taken care of and I certainly appreciated having signed up for the car care club which lessened my total. Thanks very much.
Excellent service as usual. They drove me to work and even would have come to pick me up if I had needed them to. They tried their hardest to keep the cost as low as they could, and explained everything to me in a simple manner, even bringing me under the car while it was on the lift to show me the problems. Having things go wrong with you vehicle is never pleasant, but their friendliness and genuine, caring attitudes make it a more positive experience.
great job. as always.
Great job, as always.
I referred my father Thomas Plaisted and Julie Plaisted…We strongly hate to see Kevin leave the company!!!!
Kevin is the best employee and will be missed. LOL
At Ray’s Auto ,it.s always the best.
I look forward to the same great service.. Good luck,Kevin.
Service is always prompt and professional. Scheduled appointments are always kept, and estimate of how long any service will take is extremely beneficial when planning a work day. Have never had to return for service that was incomplete or ineffective. Speaks volumes on the “knowledge base” of the staff at Ray’s
I always look forward to getting my Truck & Car serviced at Rays! Great conversation with Kevin, in & out the door. Low affordable price, plus customer service! Get your vehicle serviced here or remain a square !!!!!!!
Excellent service as per usual. I know I can count on good service from Ray’s Auto. I wouldn’t take my vehicle anywhere else!!
Brought my Jeep in when it would intermittently stall or not start at all, not knowing if they could get to it since I arrived unannounced, but they got to it and repaired it the same day at a fair price. So far so good. Would recommend them to others
Efficient, fast, reliable service as usual
kevin and kelly were very helpful and honest, thats why i come back for service. wayne was also very helpful and it was good to see he was back from outer space. seriously thanks for the great service wed sept 10 bob arnold
Excellent personal service as always. These guys are very easy to communicate with!
Kevin and the crew that works on the car’s are wonderful. Anyone who goes there should know that they will be treated with respect and get the best service out there.
I am very happy with the services I have rec’d at Ray’s. I would highly recommend them to anyone who is looking for someone to do regular car maintenance and repairs.
Excellent service as always. All scheduled work was completed on time for a fair price. No surprises. Kevin even took the time to update me on the progress due to the delivery of an incorrect part. Thank you Kevin!
As always a pleasure to have my truck fixed there Thank you all
Extremely quick and professional!
Everything is wonderful!
This visit was only for state inspectin. It was performed promptly as scheduled.
Everything I asked for was taken care of immediately. What more could you ask!
I have never left Ray’s Auto Service without feeling totally satisfied. Do I enjoy spending money on car repairs ?. Absolutely Not; however ; if I must, at least I know both my car and myself have received outstanding service at a fair price. Thank you once again. Jennifer.
Professional , friendly, trustworthy in services performed . Stands by work performed.
As always Kevin diagnosed the problem, reviewed it with me, and did the agreed upon work at the quoted price. We’ve been with Rays for 10+ years now and their service is top notch
These mechanics always finish on time. Never have to worry about having to bring my vehicle back, because the repairs or maintenance is always done right the first time.
Excellent service as usual!
A pleasant experience as always. The team at Ray’s is professional, knowledgeable and honest. Thank you.
I wasn’t expecting to pay $35 for an oil change. I have a cheap car and am going through some financial burdens and did not need that surprise. The staff is always excellent and nothing bad about them. They all do an excellent job. However, I can find better deals elsewhere.
My car was towed to Ray’s and repaired in a reasonable amount of time. I was back on the road quickly. Thank you.
I took my car to Ray’s Auto for a Tune-Up last week. They did a great job and finished in a timely manner. I had my car back and running like new in no time at all. Ray’s Auto is the best!
Another great job!!
Rays staff are always friendly and courteous and efficient .
Thanks for keeping my vehicle on the road!
excellent as always
The best wouldn’t take my vehicles any where else!
work completed in a timely manner with out any issues
Very good and quick
Great service honest
Kevin was excellent. He got back to me promptly after inspecting my vehicle. Overall experience was great. I would highly recommend Ray’s Auto!
I know that I can count on Rays to make sure that my vehicle is in its best operating condition. Thank you Kevin for keeping my family safe
Always helpful and knowledgeable and you know the work is done right!!
Ray’s offers the best service always has and Kevin is a plus!!!
Ray’s Auto Service provides excellent service. They always are willing to accommodate your individual schedule demands.
I was a little worried knowing my state inspection would fail. However, once again, Ray’s pulled thru. They not only fixed the issues but completed it much faster than I expected. As usual, only outstanding work and service.
Fast and reliable service as always.
GREAT SERVICE AS USUAL
Kevin and crew are always looking out for me and my auto’s Thank you all
Awesome as always.
Excellent service, wouldn’t go anywhere else 🙂
As usual, the service and courtesy was great. Kevin got my car in for service within days of me requesting an appointment. I dropped it off and about 3 hours later it was done! I keep trying to refer Ray’s to my friends, but most of them are already taking their cars there!
Awesome as always!
As always, service was prompt and pleasant. First time I made appt. on line. Very pleased. C. Ryan
Car problems are a nightmare but Rays auto makes any problem go away. The mechanics are knowledgeable, fast and fix issues the first time around. Customer service is fantastic and the entire staff is honest. That is so important to myself as a woman and I imagine to everyone. I don’t live close by, but it’s so worth the trip. The shuttle service is superb and Bruce the driver was a pleasure. Beyond excellent! Thanks, Brenda
All metrics met, per usual!
I and the rest of my family have trusted these guys with our cars my entire driving life. They aren’t the cheapest mechanic in town, but they’re conscientious, do good work, and don’t try to screw you.
Great service, clean, friendly, fair pricing!
Very good service as usual Thank you
I have my sister, mom, and dad all use Ray’s as well. I love the quality of customer service they all provide. Extremely clean, and top of the line equipment and special offering discounts are a nice touch. Thanks, Sue
Great service visit as always!
I have visited Ray’s Auto on 3 separate occasions and have been more than satisfied. They are friendly and ready to service you. They check your car thoroughly to evaluate what the problem may be. They are prompt doing there repairs service, and guarantee their service. I have recommended their service to family and friends. So if car/truck service is needed I highly recommend going to Ray’s Auto..
I want to thank Ray’s auto for always accommodating me when ever I need and appointment. They are respectful and pleasant. Never any surprises always up front when ever there is a pending problem. Thank you Jim Apovian
They are very accommodating, they deliver on time, the work is top notch, they are very friendly
It was excellent!
For me, from Rays, 30 years of excellence. But I’m just a young guy. 2014 is their 50th year of providing nothing but great service.
Very quick and professional service!
Thanks to Kevin and the crew at Rays for fixing my tire problem quickly and with little advanced notice. Great Customer Service is a constant at Rays.
Punctual, fast and dependable.
As usual, the folks at Ray’s were efficient, respectful, and accommodating. Car runs great, too!
Let’s put up more star’s As always great job
Great service as always. Very pleasd.
They are the best. My car went to get a headlight changed and needed to be aligned. I was aware of that but had completely forgotten about it. They called to suggest that it should be done. After hitting every pothole around, I know they were right about that!
Great service as always!
Easy to work with as always!
This is no quick lube. Outstanding service. They care about you and your vehicle personally.
Asked for service the next day and an appointment was set up. Very nice employee drove me home and I was notified what work would have to be done and when finished received a call offering to pick me up again to get my car. As always, service and personnel were excellent.
Once again these guys were real easy to work with and knowledgeable. They took the time and discussed the different avenues financially and technically in order for me to make the best decision for the wallet and the car. May not be any less than the dealer but certainly trustworthy and competent.
I was on vacation last week, and had been hearing a noise on the driver’s side of my Honda. I called Kevin, and they were able to take my vehicle the next day. It was fixed the same day, and it rides like new. It was the driver’s side lower ball joint that needed to be done, and also an alignment. The passenger side wasn’t as bad, but I was given the option to do that side as well since it would eventually need to be done, and doing both would save on an alignment in the future. I thought that made sense, so they were both done. As I said, it rides like new. Thanks to Mark, Kevin and the whole staff!
How many time must I compliment Rays auto service. From the simplest oil change to a major repair. Thank you all Jim Apovian
You guys are great it is good to know people I can trust thanks
I always receive reliable and trustworthy service at Ray’s. The mechanics are skilled and Kevin, at the desk, is so welcoming and helpful.
We’ve been a customer of Ray’s for several years. The team consistently delivers quality service. We wouldn’t go anywhere else.
Great everything as always!!
Ray’s service is top notch. Mark and his staff are honest, hard working, and knowledgeable individuals who put their customers first. It’s a pleasure to do business with them.
Special thanks to Kevin for helping me decide on the best tires for my vehicle. He took the time to price them out for me and give me the necessary information needed to make up my decision. The new tires made my vehicle travel so much smoother. All the mechanics at Rays are very pleasant to deal with and they always answer my question in a professional manner. I will continue to recommend them to anyone I know for car maintenance.
service was great as always will definetly return to have additional work done as needed
Fast scheduling of service and completed as promised.
I have done business with these guys for longer than either of us would care to admit, and they have never failed to meet my expectations.
Great as always
Excellent as always
I asked for a 9:00 oil change and inspection. The service was started just before 9:00 and done in a timely fashion along with a complete inspection of my car Very Satisfied
Always a pleasure.
Came to Ray’s a year or more ago via a Groupon and have been very satisfied. Kevin is straight forward regarding needed repairs yet he does not push you. He is very knowledgeable and explains everything in detail. Thank you for great service. Ben and Judy Reid
As always a job well done
I’ll be bringing all of my business here from now on. Thanks, guys!
Had heard great things about Rays from a friend. Had a timing belt and water pump changed. Service was great, timely and much cheaper than dealership pricing. My shop for any future repairs
As always, Ray’s has a courteous and professional staff. They offer excellent customer service with a smile.
Excellent, per usual.
Ray’s Auto Service always provides me with a sincere smile from the front desk, an honest diagnosis of the problem and the fast and apppropriate service it takes to rectify it. These are the reasons I come back again and again. Alana
The cutest garage I’ve ever seen! Very nice staff.
Always friendly – good service!
Quick and profess9onal as it has been for us since 1984.
As always fast friendly exceptional service .
Always great service and always on time
I would recommend Ray’s to everyone. I always feel like they answer my questions not matter how odd they might be and never make me feel like I am asking a stupid question. My 10 year old car keeps running and I think they take very good care of it!
As always, efficient and affordable!
Very good experience. I had my car inspected and the old sticker was cleaned off very well. I am very particular about my car and it was treated very well.
Back to Rays after a few years of servicing my vehicle at the dealer. I love the outstanding customer service available with an independent small business. Not to mention it was the first time in those absent years I walked away paying a few dollars less than the quote instead of a few hundred dollars more! Thanks Ray’s staff for your GREAT service!
Ray’s auto service was awesome. They were so nice to me and had me in and out in a flash. Definitely my new spot, and I will definitely be referring my friends.
Very good customer service and good communication. Friendly, helpful staff!
As usual, service was excellent. Walked in without appointment to get an inspection which was overdue and was taken care of instantly which was most appreciated. Everyone as always was very polite.
It is always a good experience whenever I need service. Friendly,courteous,and always explains clearly what service needs to be done and why. They work with you to make it as convenient for you as possible when trying to schedule an appointment.
courteous, trustful,reliable, stands behind service performed. Highly recommend.
My car would not start for snow removal at my condo. I was in Florida. Kevin at Rays was very helpful and let me leave my car there for a few days until I retuned home. They always provide the best honest service.
Top Notch Service.
Excellent experience as always!
Although it’s never fun to need or get auto repairs, the staff at Ray’s makes it painless and worry-free. I’ll never go anywhere else, and neither should you!
As always,Great service.
work is done professionally, efficiently and like they are working on their own cars. Never a problem
A+ as always. Wouldn’t go anywhere else.
I had been having a problem with some leakage near the front of my car. I dropped it off at Ray’s late in the afternoon, and was given a ride home. The next day Kevin called me and let me know what the problem was and what needed to be done, along with the cost. The work was completed that day, and they came to my home to bring me to the shop. The problem was fixed, and they they inspected other operating components under the hood and under the vehicle, as well as doing a couple of other minor things I had asked them to do while the car was in the shop. I have great confidence in Ray’s Auto Service, not only for the work they do, but for the way they stay ahead and inform you of potential future service needs; and for the very professional manner they conduct business.
I called with a “light” problem and the took me same day and resolved it immediately. Always on time and courteous.
You guys are the best! As usual!
Fast and courteous service.
Our experience was a good one.
What more is there to say!
The staff is courteous and very helpful. The work was completed on time.
Thank you for the excellent care of my car. You were happy to help me on my brief visit home from Florida and noticed a few other things that needed fixing. I am grateful to have your input and will continue to have you service my Suzeki when in New Hampshire.
Fast, excellent, no nonsense service with a smile. I’m very happy, & I will be back! Thanks Ray’s Auto!
oil change ,rotate tires All done on time Truck ready to pick up when I got to shop Thanks Kevin and crew
Respect, honesty, great price, great service!
Visited Ray’s on a few occasions and have been pleasantly surprised by the welcome and honesty portrayed by the technicians. Very happy and helpful crew!
Ray’s is really different; great shop
Great, fast service. Clean facility. Very accomodating servicemen. We will keep coming back! Happy Holidays!
As always, i was treated very well, my car was taken care of expertly and promptly, and i left happy as a clam!
have been going there for a long time. Now that my oil change is not covered on my car any longer i will be coming back to Ray’s. They are so nice & friendly to each person.
short wait time with my appointment. excellent service.
As always, Kevin, Christie and staff provide superior customer service. They are extremely pleasant, courteous and professional. Never have an issue dealing with everyone. They are simply GREAT!
~ though sometimes painful to fix an old car , I trust and appreciate the folks at Ray’s ~ I totally trust these guys ( and girl ! ) and know they take really good care of my car and therefore me !!! Thanks all and Merry Merry Christmas !
it was fast
We were so pleased that you found the cause of the excessive noise that our car was making. We thought that we needed new tires but were happy for your honesty in telling us that it was not needed at this time. We always know that we can trust your service and honesty of what needs to be done to keep our car safe. Thank you
The guys had me in & out in an hour for an oil change and a tire rotation! Awesome!!
You people are the best. Had a nail in the tire and had it fixed and on my way within a half hour. Thank you, again
Perfect quick service as always! Used your online make an appointment service, worked like a charm.
Great job again. My car rides really well and the brakes work great. See you in 3000 miles.
Excellent service as always.
Trustworthy, knowledgeable and easy to talk to auto shop. They tell you like it is and let the customer take that information and decide whether it it necessary to fix now or wait for the next pay check – without any added pressure. I’d go back again.
This was my 2nd visit to Ray’s. I have nothing in the negative to report only good. They are efficient in everyway. They always check the car completely and if they find something of concern the discuss it and give their recommendations never trying to push you to do the service, and recommending when it should be with out causing the car added trouble. Glad I found you on AAA and will highly recommend to anyone.
I don’t know anybody who looks forward to paying for auto repairs; however what a difference it makes when you can put 100% trust into the mechanics and personal who are working to solve your car ‘s problems. When you walk in the door at Ray’s Auto Service you are always greeted in a friendly, professional and courteous manor (I love the new aroma!!!!), but the major reason why myself and my Husband will continue to bring our cars to Ray’s is the 100% trust, thank you, Jennifer.
Very good, very fair, work done in a timely manner
PERFORMED A 3K SERVICE WITH STATE INSPECTION. BATTERY FOUND TO BE WEAK AND RECOMMENDED A REPLACEMENT. GREAT PREVENTATIVE MAINTENANCE. ALSO RECOMMENDED AUTOMATIC TRANSMISSION FLUSH. CHECKED MY RECORDS AND IT HAS NEVER BEEN DONE (114K ON VEHICLE)!!
How many more times must I applaud your service. It is a pleasure to do business with you and your employees
Awesome, as always.
great service as usual
Great Service, appointments on time, dependable, stands behind work performed.
Ray’s continues to provide top quality service as well as tailored solutions to help our vehicle run better while keeping repair costs down. Any garage can supply parts and service but the personalized service options that help maintain a vehicle and repair the necessary elements in a budget conscious manner are what set Ray’s apart from other shops.
Mark,Kevin and all the technicians at Ray’s Auto are nothing but the best.I’ve been going there since Mr. Lapointe (Ray) started the business long long time ago. Never ever had an issue what so ever. Professionalism , customer satisfaction, courtesy cannot be beaten at Ray’s Auto. Thank You Very Much Guys Jacques From Methuen
The service was the same as it always is. Fantastic,none better,superb,top notch, fantazmagorical,etc.,etc. Ray
Always tell me what’s what and what has to be done to fix it – prompt turn around time
Kevin is so professional and helpful. As usual everything was done well and timely.
Professional and friendly, as always!
As always Rays Garage goes above and beyond…
very fast but very precise and very happy with service
Excellent service and quality work!
In for oil change and inspection, received great hospitality, coffee offered. Serviced indicated my battery was weak and a new one was installed. Great preventative maintenance.
I recently moved to the area from another state and needed an inspection done. They were very quick to get me in the the day after I called. Kevin was very nice and easy to deal with. I was in and out in no time. I’ll definitely be back.
Thank you for taking my vehicle in as an emergency repair in such short notice. You did a good job. I now feel safe again. Nancy H.
Once again a wonderful experience at Ray’s. The service on the car was complete, communication was clear (including advice on how to save money) and customer service great, thanks for the ride to pick up my car!
Great service as always!
Excellent service as usual. By the way, I also received today an email telling me that my Subaru Legacy was due for service. I have not had that car for over a year!!
Kevin was more than accommodating with getting my car in to check the tires for vibration. The car is running smooth now and I’m very appreciative! He also took care of my husband with getting his new truck inspected. Great service (as usual!!)
I was driving by on thursday 10-17-2013 and noticed you had no cars in the garage stalls. So I turned around and asked Kevin if I could get a oil change and tire rotation. He took my keys as soon as I asked and 30 minutes later I was back on the road. Rays Auto is Leaps and Bounds beyond any Auto Service Station I ever dealt with. You have a Lifetime Customer.Brian Santarlasci
as lways the work was excellent and done in a timely manner.
As always, prompt and efficient.
Fast, efficient, excellent service as always.
As always, service was prompt and excellent!!!
Thanks for the great service on my 2003 Ford Ranger As always a pat on the back to you and mostly your crew Thank you Paul
Did the work that was requested , noticed a leak and got to me to give me options, which they were able to fix on the same day after me getting back to them.. Gave me a list of issues that needed to be watched and an overall idea of my vehicles condition
Tank you, Thank you, Thank you. The car is running like new again. After a nightmare of purchasing bad tires and poor service from a tire distributor Ray’s came through again fixing the problem and keeping me in a reliable car. Don’t know what I would do without you!
Precise, customer focused.
Very clean garage. Friendly, courteous, does what needs to be done.
groupon/living social brought me here. Ever since then I’ve been going here for oil change, tires, inspection and other services on my car. The people there are very friendly and get your car done fast. They seem very trustful not like other car places who forced you or told you that your car needs this needs that,. Definitely will go here again and again! Thanks for your wonderful service !
Service during this visit was great as always! Thank you!
Professional, quick service. Honest too. The service manager treats his customers well as does the mechanics. I will return with next problem, if there is one. Thanks
Great service. Problem diagnosed and taken care of in the same day with no hassles.
As always, great service!
Work always done in a reasonable amount of time with suggestions for future maintenance offered.
As usual the work on the car was done well and quickly finished.
My nine year car is running very well because of Ray’ auto. Thank you
Quick, clean and easy as always.
My service was excellent. I know I can always count on the truth about my car and its condition. Ray’s Auto Service saves me money in unnecessary repairs. He earns gold stars from me every time.
excellent, prompt service. great advice on future recommended service with no pressure.
Kevin provided a lot of insight about the maintenance of my turbo.
Great service. Highly recommend to all my firends and family.
As always, courteous, timely service
Excellent and honest service!
Mark Kevin, Thank you for great service, always on top of any problems that might occur. Keeps my family and I safe. ‘
HI GUYS— Service was great. Regards AL OLMSTEAD
I have been 100 percent pleased with your service. Your appointments are on time,your work has always been done In a provisional manor, and your pricing is always fair.. You always make sure to let people know when service is required.
As always, we had a great experience. The repairs were timely and they were flexible about fitting some additional maintenance. Kevin called with a few things to think about and took the time to explain things so that we could make good choices about what the car needed and when. We now live in western MA but try to do all of our car care at Ray’s Auto service because the do such a great job.
I can’t express enough having Ray’s to go to with my car. I had a bad experience at another garage over the purchase of new tires. I went to Ray’s where they checked out the tires and found two were defected. With their expertise and information about the tires I had the tires replaced. Without their information I don’t feel the problem would have been taken care of. Again thank you for your excellent service.
As usual I was taken care of promptly and on time. I always recommend Rays to my friends
Friendly and on time. Work completed at the time promised. Always answer your questions clearly as to what the repair was and why .
no complaints at all. I’ve never had a problem with any service Ray’s auto mechanics have ever done. They are the best!!!
…. always a great experience with the most personal and friendly service from EVERYONE …. Kevin absolutely goes out of his way to get accurate info and always gets back to you in a timely manner !
You guys are great! Thanks for your great service. Jim & Geri
Work always performed to my expectations.
very good service again.
Great service as always.
always great service I only expect a 5 star work done by the crew
Great customer service and fair prices. I trust these guys!
Always great service.
As usual, fantastic service. I appreciate how Kevin took the time to look under my car with me after the service to point out a future potential hazard, explaining the issue very well.
Great as usual – The car was finished early and all the “Rattles” were gone! I cant say enough about their customer service! No fuss – just leave the car and they take me home and pick me up
Great Service. Team was able to diagnose the problem and identified a Dealership Warranty issue that needed to be performed. Thanks !
I just moved back in to the are and I was excited to have Rays Auto Service back as my first choice for all my auto needs. I used Rays Auto service for more then 10 years before I left the area and look forward to use him for many decades to come. Kevin at the front desk to the staff fixing the car I have nothing but trust in them fixing my cars. I knew the original owner Ray as a child as they fix my parents car and when Mark took over knew that quality and respect would continue. You cant go wrong.
Easy to make an appointment either in person, by phone or on the website. Always ready when I arrive. Very nice waiting room – nicely decorated, interesting booklets, interesting pictures on wall. Friendly staff. Conveniently located.
Excellent service as usual!
The estimate was right on, the truck was ready when they said, I even got a ride back and forth to work. What more could you ask for ?!? Very satisfied as always.
Excellent as always.
Thanks all for a job well done on the Ranger
As always, the work done on my car at Ray’s Auto Service is a satisfying experience. I can trust the staff to make the correct analysis of the problem, whether it be a simple tire rotation to something more involved. I live in Florida six months out of the year and leave my car in my son’s care. Finding a service station for my car, that I can count on while away, is priceless!!!
Always great service!
Great and cionvenient service..well appointed waiting area with excellent coffee. Kevin was great to work with
As always, the service was excellent.
I can always count on Ray’s Auto to give me quality, friendly and professional service. They are the best!
Great service, fast, and accommodating. Ray’s is very clean & professional.
great service as always
As usual, Mark & Kevin are Super friendly, Professional and provide Excellent Customer Service.
Once again, excellent, prompt, courteous service, done correctly with no surprises-NO hidden costs.
Excellent service. Always explains what was done to the car and always pleasant staff. Glad to find a repair shop that is honest. Thank you for all you do.
Excellent service as always
As always, very good service done in a timely manner.
As usual the work was completed on time and the quality was excellent.
Excellent service and advice as usual!!!!
Wouldn’t go anywhere else!
Ray’s Auto couldn’t make things easier! Easy in and out. They allow you to make an appointment through the website, and even offer drop off and pick up while your car is being repaired. I really appreciate their attention to detail, even when just doing a simple oil change. I will definitely be back!
I had an appointment for 1:00 and when I arrived at 12:55′ they took my car right in. Service was prompt and they kept me informed during the entire process. They know me and my history.
Always a positive expierence at Ray’s
Highly recommended 🙂
Fantastic service as always! Kevin reminded me that I needed an oil change (which I inevitably always forget when I’m in). It saves me the trip back when I realize it and I so appreciate that.
Excellent service as always. Would not ever consider going anywhere else.
Been going to Ray’s for years. Such a friendly staff.
Excellent, as always
Fast and friendly service as usual. The place to go for all your auto repair needs!! Thanks again.
The service at Rays is great! The guys are honest and willing to take the time to explain things.
A repair shop that I have done work on my cars for 25 years. Honest, and very helpful.
I am continually impressed by the service I get at Rays. Everyone I speak to or meet at Rays goes out of their way to explain, offer help or just listen. They explain things in layman terms so I can understand and they stand up 100% behind their work. I wish everyplace I do business with were this accommodating.
Fast service as always. Highly recommend.
I’m very happy with the service provided. My car is running much better than it was before I brought it in. Even though it’s an older vehicle, I like the engine to run smoothly – and I know you will do what it takes to make that happen. Thanks again.
I’m always happy with the service. Kevin is always on top of things and tries his best to take me on an emergency if needed. I’ve been with Ray’s for over six years.
Great service, as usual. Quickly diagnosed and repaired the problem with my air conditioning not working. Especially in the midst of the heat and humidity we’ve been experiencing. Thank you and keep up the good work!
clean and good services
Great service as always
These guys are awesome. I actually enjoy going there to get work done. Kevin is the utmost professional and can explain things to someone who knows nothing about cars like myself.
Ray’s always provides good service in a timely fashion.
good job fixed problems identified and made owner aware of possible future issues that will need to be addressed. Friendly, concerned about customer and precise in their work. excellent job again
Appointment was made quickly. Service was done on time and fast.
Work was completed efficiently and effectively and as a bonus was able to use rewards coupon. Professional, competent and courteous service is the rule rather than the exception at Ray’s
I’ve done business with Mark and Kevin for years and trust their judgement and recommendations. I’ve never been unhappy with the work.
Couldn’t get my service done on Wednesday but kevinwas able to squueze me in on Friday. Mark and Kevin were as polit as ever. The car was taken in right on time and 30 minutes later I was I’m my way back to work!
5 STARS AS ALWAYS!
I was able to get my car in for maintenance service right away. As usual they were very accommodating. Love these guys!
Your work is always done in a professional manner. Unlike other repair places, I always feel I am being told what the problem is with my car in language that I can understand even with my very limited knowledge of cars. I would recomend Ray’s to everyone!
Great to have you take good care of our CARS and of us. Hope to have all of you in our life. We are getting OLDER but still driving. Have a great summer. AL and Carole Olmstead
As always, Ray’s does a 100% thorough job! Even though another shop is supposed to fix my AC for free, they couldn’t find the problem and I was tired of continually bringing it in. So Ray’s sent some dye through it and said in a few days it would show where the leak was. Genius! I’ll then get it fixed for free from the original shop. I don’t think I’ve ever had to bring my car back to Ray’s – they do it right the first time.
EXCELLENT experience as always. I had to take my car to Subaru dealership for a recall and they told me I had to have work done that wasn’t necessary at this time…I’m sure just to get business. Ray’s advised I could wait which proves they aren’t in it just for the money. One of the many reasons I remain a loyal customer of theirs for many years! Always trustworthy, always friendly!
Great job as usual.
Per usual..prompt, courteous, efficient service.
Great prompt service, job done the right way.
as always you guys are always looking out for the safety of your customers
Ray,s always friendly,informative and appreciative of your business.
AS ALWAYS, GREAT SERVICE WITH A COURTEOUS PRESENTATION AT A GOOD PRICE
Great service! Very willing to solve problems.
Great job as always!!
Easy to work with!
Thank you for another great experience. Great service!
THE SERVICE WAS EXCELLENT HAS ALWAYS.
Great service as always!
My latest experience at Ray’s Auto Service was the same as always… Excellent! Everyone there goes out of their way to keep my vehicle running great, and keep me informed of things to keep an eye on in the future. The woman waiting next to me commented on how clean the office always is, and I agreed. The staff is very friendly as well.
Always positive. Great people who solve the problem the first time. Thank you
came in for an oil change and a recommendation to rotate the tires to keep them viable through the end of the summer was appreciated thanks
My service was excellent as always. I would not hesitate to recommend Ray’s Auto Service. I also very much appreciate the delivery to and pickup from my place of employment. That is really going the extra step to ensure their customers’ satisfaction.
I don’t care to have my review published on the web.
Regular oil change visit and also had air filter changed at your suggestion. As usual, all work done quickly and efficiently.
Mark and Kevin, As per usual,the service was great. Thank you Jim
Excellent service as always!
Set up an appointment to have the A/C check, they we able to locate to problem and fix it (just in time for the hot weather). They also did a complete inspection and found an issue with a tie rod and me aware of the problem. I had Ray’s fix it because it wouldn’t have passed inspection. But more importantly, it could’ve turned into a safety issue in the future! Thanks for going the extra mile – I appreciate your professionalism and attention to detail. Thanks again, Steve G.
Excellent repair service, communication, and customer service. It is nice to feel like a valued customer…when you are still the “new kid on the block”.
As always it was great.
was fast and very easy and not to pain full for the pocket either lol
Very Pleasant and Courteous Staff, as usual. Great service with a smile.
Excellent as always. In fact,this time I was particularly impressed with the technician questioning the need for the service I requested as it really was unnecessary.
Awsome as always!
SERVICE WAS OUTSTANDING,WAS OUT IN THIRTY MINUTES
Awesome as usual! Staff is great, in and out quickly, and the price is right.
As usual, service was excellent in every way. Thanks
awesome as usual!
I had the brakes done on my Ranger and I feel Mark and crew did a outstanding job The brakes worked so well and felt great I wish there was more stars A 10 star job done.
Fantastic service by fantastic professionals
Service re: inspection was on-time and thoughly undertaken.Discussion with Ray and kevin was amiable as always.
Very pleased with the service. We always know the job will be done right.
Honestly…………I wouldn’t consider going anywhere other than Ray’s! Great Service, fair pricing and always service with a smile.
Ray’s has taken care of my family’s vehicles since 1995. They are a great team of professionals who perform quality work and strive to keep customer costs to a minimum. They are knowledgeable, take the time to explain required repairs, provide a very friendly environment, exert no pressure, spend your money like it is their own money, and they stand behind their work – EVERY TIME.
Awesome – as always.
Appreciate the timely and professional service!
As always, prompt and trustworthy service!
Cannot say enough about the service I receive everytime my car goes in. My car is a 2003 Maxima. Thats 10 yrs of service and there were two cars before this one. That in itself tells you what a satisfied customer I am and now my whole family goes there too. Thank you all for a great job keeping my vehicle in great running order.
Another great experience! Car was taken on time and promptly serviced. Clean, comfortable waiting area and the nicest most helpful people ever!
As always, thank you for the fast, friendly service!!
Just an oil change and sticker, but as is always the case, quick, thorough, honest, friendly and highly competent. For nearly thirty years, no one else has been allowed to touch my cars. Tim H.
Top Notch Service from Top Notch Guys.
Quick service! In and out
The customer service approach at Ray’s is excellent! The staff are friendly, considerate and do a very good job of diagnosing problems and fixing them. When my car was new, I always took it to the dealer for work, but after discovering how good the mechanics are at Ray’s, I only take my car to them. Could not be happier about how I am treated and how well my car is taken care of.
My experience is always terrific at Rays!! Friendly, fast, & efficient service is what I get there! Kevin picked me up at home to retrieve my car in their nifty Raymobile..and THAT is the icing on the cake! I’ve had all 7 of my cars serviced at Rays over the years. I wouldn’t go anywhere else! Love you guys! ??
Burned out brake light was taken care of immediately.
awesome service as usual!
thank you guys. great service as usual.
i have older cawithgh mileage. Staff does excellent job to keep cost down & car running. They are excellent in all phases – from customer service tquality work
Great job as usual
As always – couldn’t have been better.
They keep an 9 year old car running like new.
Kevin; all seems to be ok, the oily smell is gone. Hope you have good luck with your new Fusion.
Nothing but the best from the best.
I had an emission problem that set of the “check engine light” My VW is 11 yrs. old and VW does not make the part anymore. They found a used part and rebuilt it and got it installed for me. Good service – reasonable prices. (free would be better!
As always, my experience was great. Great service at a fair price.
Had a headlamp out I called kevin he told me to bring the truck in and he would have the bulb there I stopped after work he had Steve change it.I was on my way in 20 minutes Thanks Kevin and Steve
Friendly, fast and on-time service. Great place.
Only minor item was that the oil monitor was not reset after oil change. I called Kevin and then stopped by to have this done and it was taken care of promptly.
Excellent as always. Thank you!
Just in for another oil change. Always convenient and easy. Someone is always available to take you home and come pick you up when your car is ready.
Great service as usual
As usual, everyone was pleasant and service was completed in a timely manner.
Quick, easy and pleasant experience as always! Thanks!
Great job as always, detected a bad tie rod end on my wife’s car, and made room for us at the 11th hour, considering I brought the car in on the 28th for an inspection (my bad). Mark gave me a ride back to the house, which was awesome.
Excellent service. Would recommend to all!
awesome as always!
Once again you did a great job. You are always willing to answer any questions we have about our cars. Thanks for a job well done.
Excellent as always. I brought my car in the morning. Mark dropped me off at home then picked me up when it was ready. Can’t get anymore convenient than that!
As always total satisfaction and an extra special bonus was that by using some of my rewards the bill did not break the bank. Cheers have a super day and “Thank You for” the continuing professionalism and courtesy that Ray’s Auto provides for their customers.
Great as always. Thank you
Per usual the team at Ray’s exceeded expectations. I have been a customer for 4 years and Ray’s has set the 5-star service baseline.
Identified and repaired two oil leaks and replaced steering shock on my Jeep at the quoted price in a timely fashion w/a ride to and from my home.
Booking the appointment was just one simple phone call and as always work completed while I waited in a very timely manner.
Great as always. Efficient, courteous, friendly…
I recommend Ray’s Auto Service to all friends and family. They provide excellent service at fair prices, and they are very accommodating. Service is performed accurately and efficiently, and the staff is highly professional.
Fast, efficient service as usual. Highly reccomend!
Consistent Excellence in auto service.
Great service as always
Just another good experience yesterday at Ray’s. My go-to shop for mechanical and maintenance for my cars.
Great and knowledgeable service. I Highly recommend RAYS if you want to be treated fairly and respectfully. I will not bring my cars anywhere else!
Had a problem with my Ranger called Kevin He took it the next day and they had the problem fixed that morning Thanks Guy’s. Marc you have a great crew Thank you very much Keep up the great job
Service was done within stated time frame (short notice, too!) and Kevin/Jared provided additional assistance in driving the car home for me!
As always, work done promptly and correctly and done at the time of my appointment, no waiting unnecessarily.
I showed up with an immediate problem “check engine” light was on. They diagnosed it adjusted a part and in an hour I was on my way. Other stations could have replaced a part unnecessarily they explained the issue and the consequences if it re-occurs. Good service and honest work!
Professional, honest, and friendly service.
Fantastic service as always. Can’t thank you enough for all you do for us!
Very helpful with my daughters truck
As usual, The service was excellent and the vehicle was ready when promised. Ray’s always delivers more value than I would normally expect. The knowledge , price, and service is secod to none!!!!!
Continues to be the most reputable and efficient shop in the Merrimack Valley…not to mention the care and kindness of the staff.
Had a major brake job on my BMW. Kevin explained all the options and they did a fast and through repair. Great service at a fair price.
Excellent service. Repairs were completed in the promised time.
I cannot say enough about your honesty with regards to my experience yesterday. Expecting a huge bill, I was pleasantly suprised that what was to be done was not needed. Thank you Mark, Kevin and Steve
As always, Kevin and the crew were efficient and thorough. Even when the news is not what I want to hear, Mr. Lapointe and Kevin honestly tell it like it is. Explanations of needed repairs are clear, concise and fairly priced. I highly recommend Ray’s Auto Service!
always a pleasure
Kevin and the rest of the staff are always personable, polite and very knowledgeable. You know that the job is done right the first time!
Always a good experience! Always Rays!!
Thank you for keeping my vehicle running smoothly!
As always, courteous, professional, and prompt. Also a very good value.
I’m always comfortable with the work done to my car, because I am very fussy as to who opens the hood of my car.
I have been taken this car for all it’s service at Ray’s since I bought it new in 2005. Maybe this is the reason why I have had no major problems with it. Great service, friendly faces, reasonable prices.
great as usual!
Great Job on getting me in on 07Feb2013 and getting my oil change and quickly fixing the E-Break. Its worth driving 30 minutes to your shop. Thanks as Always.
Ray’s is the best place for car care. They will explain your car’s problem in terms you can understand. It doesn’t matter whether you are a person with no experience or one with the most knowledge about cars. I would not take my car to anyone else.
friendly, competent, reliable
Ray’s beats any dealer hands down, price and service!
I am always happy with the service from Ray’s. They are always helpful and courteous. Would highly recommend Ray’s to anyone who needed work done on their car!
Excellent service as always
Kevin, Mark and the crew are great! Always looking out for me. They go out of their way to make sure everything is ok with the car and that you are satisfied. I trust them completely and they always do a good job.
The service I received at Ray’s Auto Service was exemplary. He came in a snow storm to pick me up from work and bring me back to my car. And I am equally happy with the work he did on my auto. I am very pleased to be a new customer.
as always, the best !!!
awesome service!! superb personell!!
satisfied with visit will recomend you to others bob
Fast and friendly! Great service as always! Thank you Kevin and Steve!!
Oil Change. Perfect as Always
Nearly thirty years with Ray’s. It’s as always the best. Cheers
Just an oil change. Just as great as always. Cheers
Nearly thirty years with Ray’s. It’s as always the best. Cheers
Top notch as always. A pleasure to deal with.
Like always, my experience with Ray’s Auto was a positive one. They were able to work on my truck first thing in the morning and were super fast so I was back on the road in no time. Since I’ve been taking my truck to Ray’s, it’s been running strong and smooth. You guys are the best!
My old car needs a lot of things fixed. I worked with Kevin to prioritize the list, and the first stage is now done. Totally pleased all around! I didn’t know my car could run so well! As always, everyone was completely courteous and professional. Being able to get a ride to and pickup from work was a big help too.
As usual —-another satisfactory visit at Ray’s—pickup —battry replaced–dropoff–all within an hour hard to beat the service at Ray’s thanks
Excellent quick service as always.
oil change,wipers,check headlamp all done as always great job Thanks to Mark and his crew 5 star job
Getting service at Ray’s is always easy and always a positive experiece. Love having a mechanic just down the street that is trustworthy and reliable!
Ray’s Auto Service always offers me First Class service! Very customer service oriented. They’re always looking out for my cars and my wallet! Can’t beat that!
Ray’s Auto Service always offers me First Class service! Very customer service oriented. They’re always looking out for my cars and my wallet! Can’t beat that!
Ray’s Auto Service always offers me First Class service! Very customer service oriented. They’re always looking out for my cars and my wallet! Can’t beat that!
As usual, the brake service was excellent, along with a very good price and completed in a timely manner as promised. Also the rewards program is a great thank you from Ray’s auto service.
I’ve always been pleased with level of service and professionalism Rays has provided. But they went above and beyond what I expected on my most recent “emergency” visit (major transmission fluid leak). They immediately put it up on the lift and repaired the problem while I waited. Thanks guys! Steve G.
as per usual great service and great employees. every time i go to rays it gets done right for a fair price
As always, Ray’s was great. Car is running awesome. Trustworthy car repair for a very fair price.
Great service, on schedule, polite, clean and professional. Highly recommend Rays!!!!!
Always a pleasure and never any hassle
courteous,efficient,and informative service as usual. I recommend Ray’s to anyone who asks where to go for service.
Just in for required inspection. Taken promptly at appointment time, work done quickly and professionally. All very courteous. All work done at Ray’s is exceptional.
excellent job as always. I travel alot for work and appreciate the dedication to finding and fixing problems at the best cost possible. Whe I have my service i know that all aspects of the car will be checked and verified as :in good working order”. Service is always excellent and friendly. You know the meaning of customer service.
Excellent service and interaction
Brought vehicle in due to recommendation from dealership estimated to cost hundreds of dollars. Kevin, the manager, could not see the amount of work that was recommended to be performed which saved me a lot of money for not needlessly having the service done at the dealership. A recommendation for tires and alignment was definitely in order. The recommended tires/alignment gives the ride so much difference. Can not thank Kevin/crew for explaining everything to me in layman’s terms and saving me hundreds of dollars for unneeded work.
I had the headlamps cleaned with the new service that mark offers ” WHAT A BIG CHANGE” Mark,Kevin and the crew always do a great job Thanks Paul
I can’t say enough good things about my experiences at Ray’s. the biggest thing for me is that I never feel like I’m being taken advantage of since I know absolutely nothing about cars and that’s a great feeling.
Needed a sticker for my new car. Had an appointment for 9:00 I was on the road by 9:15. Waiting room was comfortable.
Quick and Good Job
As always our experience was very positive. Even though it was my husband’s appointment, Mark took the time to check my car too. They are very efficient and always let us know what needs to be done and what we thought needed to be done wasn’t necessary right now. Thanks for all the great service we’ve had over the years. We will continue to come any time we need help.
Per usual, Kevin made the experience great. He explains the issues and availble options. I never feel like I am being sold something I don’t need which is my #1 priority.
Very good service.
Best service ever. Always feel very comfortable dealing with Mark and Kevin. Kevin always take the time to explain what service should be performed and what options are avialable. I highly recommend Ray’s Auto Service.
Thank you, Mark, Kevin and Team for keeping my 1999 Honda running so well. I really appreciate the ease of scheduling and your attention to detail. I’ve even purchased my last several sets of tires from Ray’s Auto Service and wouldn’t think of going anywhere else. Thank you again and keep up the good work!
I continue to receive excellent service from a garage I can trust 100% of the time at Ray’s!
Oil change and tire rotation in less than an hour…AWESOME!! Thanks guys!
great as always
Excellent service as always
always prompt courteous servce.
My experience at Ray’s Auto was FANTASTIC as usual. Everyone at Ray’s I have ever interacted with, truely cares about their customers and cars. Thank you all…Merry Christmas—&—Happy New Year
Awesome – as always
As always, courteous, efficient, honest, reliable. Just simply a great place with great guys who care about their work and their customers.
Excellent service as always! I explained my issue over the phone and Kevin was able to diagnose the problem but still offered a second and third course of action if the repairs didn’t work. Using the new alignment machine, the car now runs much smoother, doesn’t pull and will save a significant amount of tire damage.
Prompt, courteous and fair price
… as painful as car maintenance can be ( ! ) , it is always a pleasure to have to make that visit to Ray’s !!! Thanks Kevin , Mark and the ‘unknown’ mechanics ( kind of like Santa’s elves !!!! ) who take such good care of my old and beloved Toyota !
Ray’s Auto Service is my repair shop of choice because of their excellent service, and consistent professional work no matter how large or small the repair or routine maintenance being performed. From the front desk through all aspects of service, estimates, recommendations and service Ray’s Auto continues to exemplify quality and a work product that I can rely on and know that my vehicle will continue to function at the best level possible thanks to their diligence and care.
I was very pleased with my service there. Friendly and courtious.
I have been coming to Rays for years, and their service, professionalism never disappoints!
I’ve been going to Ray’s for everything except inspections (I live in NH) for as long as I’ve had a car (~15 years) and couldn’t be happier. They always treat me fairly and I never worry about running into issues with any repairs they do. They keep an eye out for developing problems and take care of them before they become a big deal. I suppose the best testament I can give is I now live over 50 minutes away from Ray’s and have never considered going anywhere else.
I want to thank Mark, Kevin and those behind the scenes for taking such good care of my car. When I bought my Maxima I never went back to the dealer but brought my car to Ray’s Auto. That was nine years ago. The age of the car speaks for itself. It is comforting to know that I have a car I can depend on. Thanks to everyone at Ray’s.
Fair,Honest,Courteous,Customer Service abve and beyond.
Since taking care of our vehicles is a necessary evil, it is nice to be able to do so at a place and with people where they really care about you.
We received the same speedy great service we always do. Thanks Kevin and Mark!
Chatting with Mark and Kevin is always fun. Oh and the service? Perfect of course. Same as it’s always been for me for the last 30 years or so.
GREAT SERVICE AT A FAIR PRICE
We began having our cars service at Ray’s after using a “Groupon” offer and have received excellent service. They suggest service that needs to be done without pushing it. If an unexpected repair comes up during servicing of the vehicle, they contact you before proceeding. We will continue doing business with them.
As always, prompt courteous service, pleasant atmosphere, in and out in good time. No complaints whatsoever.
Once again, I had a terrific experience with the auto repair, customer service, and social media savvy team at Ray’s. I especially appreciate the quality of their work, their rewards program and seasonal promotions, and their meticulous customer service, including a door-to-door shuttle to take you home and back while the car’s in the shop. Best repair facility I’ve ever used!
Thanks Kevin for making time for me in your busy Friday schedule. As always a great job for a fair price!!
The service was wonderful. We had an appointment for an oil change and everything was done on time. I always find that when I leave Ray’s I have a very safe feeling about my car. If they see something they will always call to inform you about the problem. In general…a great place for service.
I am very happy to have my car serviced at Ray’s. They stay on top of making sure my car is being maintained properly. The courteous and friendly service is great too!
favorite auto repair place !!
I took my car for an oil change and utilize my Groupon with no problem whatsoever always nice to have a nice conversation with Kevin. I really respect is knowledge.
Thanks again for the great service. Wishing everyone a Happy Holiday season.
As always, another year of quality, honest and timely service from Ray’s…thank you folks! –Mike Atkinson, NH
service was excellant as usual. did some research myself on the rear differential issues. apparently this is not a new issue for the early fj. web sites I checked were toyota fj cruiser forum and arfc.org/complaints. going to wilsons on wed. thanks
Professional service, as always. My vehicle is running great! Thanks!!
I was a little concerned when my brake line started leaking on my way to work, after the brakes had been worked on. Thank you for fixing it right away. Now my front brakes are making a grinding/scratching sound….I’m not happy! And because you don’t have Saturday hours or late hours, I have to take a day off work to get my car worked on…again, I’m not happy with the way this is going…
as always my experience was a good one…..thank you
As always for these past 25 plus years. Thorough, courteous quick and reasonable. Thanks
As always even with Sandy hitting the area Ray’s was open and ready to provide service! I was in and out in no time and they had a generator ready to go in case of a power failure.
As always, Ray’s provides great service. Took my car last minute. Coupons come In very handy too! Always good to have a mechanic that you can trust….and right up the road makes it even better! Thank you to Kevin and Mark!
Kevin and the staff at Rays again provided excellent customer service and good advice. Thanks all!
EXCELLENT SERVICE – CAR WAS READY WHEN THEY SAID IT WOULD BE READY.
I have been to Rays several times for an oil change. They are always very pleasant and on time to work on my car. It has been a nice experience working with them.
service is always friendly and great
As always, you get the great service and workmanship at Ray’s. Thank you to all at Rays Auto.
Great Experience as always.
Kevin and Mark were incredibly clear and helpful as usual. Many thanks, scl
This was my first visit to Rays and it was perhaps my best experience for car maintenance/repair appt. The staff was pleasant and delivered on all expectations. I will be back.
As always a job well done My thanks to you and your crew
Service timely/thorough, even though brake pads were unexpected. Mechanic searched took extra time to check damaged mirror. Also honored coupons we didn’t bring.
Called to get an oil change and when I got to the shop I told them I was crunch for time so they got my car in early and was on my way 30 minutes later.
It takes a village to keep my 1997 Honda running as well as it does and it is all located at Rays.Mark and company are always professional,polite and right onto any issue I have with my car.Service is prompt and perfect.I would never dare to keep a car this long with out the fine support of Ray’s.
Service and courtesy as always, excellent
Been going here for service for 5+ years with all our vehicles. Excellent service–fast and efficient with fair pricing. As a woman, I appreciate that their wait area may be small but very clean and comfortable. Plus they offer free coffee! Mrs. georgem
I had a leak in my exhaust system and needed repair to pass inspection. Ray’s took me in the next day and worked hard to keep the price down. Even though they are further away than others, for me it is worth the drive.
Made an appointment with Kevin for a specified time. I got there and within minutes he took the car in for the service. It was done in the time required and I was back on the road. I realy appreciate this level of service. Thanks
Have been using Ray’s for our automotive maintenance for several years now. It’s great to have such a pleasant and reliable mechanic so close to home. They are knowleagable, prompt and competetively priced. You never feel you’re being taken for a ride (no pun intended)
Thanks mark and Kevin, I cannot imagine my car going any where but to Rays for service . Great job and service. Thank you
Constantly taking great care of the customer and the vehicle.
As always courteous, efficient, informative. and a pleasant experience. I especially appreciate the car service. Keep up the good work. God willing, see you next year. cynthia
Excellent service – friendly and helpful staff. Not to mention good coffee!
Wouldn’t go anywhere else to have my car serviced! Ray’s is the best!
Excellent service as always! The staff at Rays Auto are true professionals.
I too found Ray’s with a Groupon. Now they have my families cars for life. Wonderful service, friendly advice and informative. From timing belts, to exhaust, to oil changes you can’t go wrong. Thanks again.
Once again the service was wonderful. We always feel that after our car has been in for service, our car is safe for travel. Thanks for keeping us safe on the road.
Very impressive technical knowledge and reliable service. Everything explained clearly and never have to worry about quality of their work.
Fast, efficient, well done, great personal attention, communication, and service
As always good job done
Great service and there when ever you need them. My dad had a stroke and I needed his truck serviced and Ray’s was there taking care of the truck while I tok care of my dad. Thanks again!!
Kevin was very clear and precise with the estimates for all the work and the parts needed for my car. the mechanic who worked on the car knew what he had to do and did a very nice job I will recomend to all my friends and family.
I have been going to Ray’s for many, many years. They are always professional and friendly and provide excellent service.
it was very professional on time good experience i bought a groupon and had nothing but a goodexperience and will try to continue on there depending where i locate to thanx very much.
I had given up all hope of ever finding a trustworthy business and then one day I took advantage of a groupon offer and discovered Ray’s Auto Service. They are honest, professional, pleasant, polite and do excellent work. I would not trust my car to anyone but Ray’s Auto Service. Thank you guys! God bless you!!!
It’s nice to have a neighborhood service that can fix a problem quickly and at a reasonable cost. Fast, efficient, affordable…my new garage. Thanks.
very satisfied with service as mark and kevin are always helpful,courteous and professional.
Without rushing to judgement Ray’s recommended action to assure identification of problem before repairing (replacing starter). I have the confidence Ray’s will take the time to identify my cars problems and fix it right at a fair price…
All the people were extremely courteous and knowledgeable. Waiting area was very nice. I had an appointment and was taken on time and the work done was fast and impeccable. I will definitely return in the future!
Fist time at Ray’s Auto Service—Firendly staff, took me right in for inspection. I would definitley use their services again.
Very thorough and fast service. I never had to wait long and dthe guys were always courteous.
I first used Ray’s when I purchased a Groupon for 3 oil changes for a total of $29. I was a little apprehensive about this deal but found Kevin to be both knowledgeable and professional. I have since had another vehicle serviced and appreciate their thoroughness and suggestions made for maintaining our autos.
I just started coming to Ray’s recently. So far I’ve only had oil changes, but I have some repairs coming up and they are definitely on my list. The people there are pleasant and friendly, and things seem to run very efficiently. I actually enjoy taking my car in for service!
Thanks for always taking such great care of my car! It’s nice to have a placewe can trust!
Just an oil change for my husband this time. We have found a new home for repairs with Rays Auto Service. Thanks, see you soon that new muffler.
Just stopped by today on my way home from work in hopes they could do my yearly inspection since the month is nearly over. They was able to do it within minutes – happy me! When need be, I haven’t had to wait too long for an appointment in the past. I enjoyed seeing and reading about the history of Ray’s in addition to all the other displays, etc in the waiting area.
I was referred to Ray’s from a colleague at work. I’m so glad I took her advice. They could take me right away and even drove me home and picked me up when the car was ready. They explain things well, are very patient and have great rewards for using their services!
Prompt, professional, courteous & reliable service as always! I can always depend on this service for my car & me!
As always I was very pleased with the efficient service I received and will continue to recommend Ray’s Auto Service. After a frightening experience last week with my gas peddle sticking I went to Ray’s and explained what happened. My car was checked out immediatly and thoroughly. I felt safe to drive my car and couldn’t have asked for better service. Thank You to a great staff!!
My appt. was for 3:30 I was in an out before I could even browse through the new People magazine that had just arrived at the shop. I was home at 3:45 Great service!
ALL of our cars thank you for making them feel half their age!
Another great experience with Ray’s: Respectful, prompt communication; wonderful convenience, reliable service.
As always,couldn’t have been better.
Again the service was fantastic. My car wouldn’t start and when my husband called Kevin he suggested rather than do any damage to have it towed to the service department. They took great care of the car and charged my battery first to make sure it wasn’t something else. Did they other work it needed also and it was ready the next day. Can’t say enough great things about the way Ray’s is run and the wonderful help that they have. Always ready to go the extra mile for customers. Thanks everyone.
Excellent, timely service with a smile.
Using Ray’s Auto is like having a friend a friend in the business. Kevin is always accommodating and informative. He recently referred me back to a Dealer for what may have been warranty work. I trust Ray’s Auto and always feel like I pay a fair price for outstanding work. The crew there is the best in the area.
Driving out of Ray;s Auto confident that my car was fixed and safe to drive is worth any amount it took to fix it. As a senior citizens that has become rare in many facets of my life. Thank you for putting me on the road safely.
What can I say? The service is always great at Ray’s. Kevin at the front desk is efficient and helpful. I always recommend Ray’s to anyone who is looking for a reliable and honest auto service company.
Mark, Kevin, and the Technicians are professional, pleasant and extremely courteous. Great job as always!! Thank you. Shaker K. Asmar
I could not have been more pleased with the last visit to your shop to have my tires replaced. As always, the work was done efficiently and well. It’s always such a pleasure to do business with you as everyone is personable, courteous, efficient and the work is always top notch. It’s good to deal with mechanics who are reliable and trustworthy. I wouldn’t think of going anywhere else.
They took my car on time drove me home and when the car needed more called for permission and alternatives. Great job
EXCELLENT SERVICE AND FRIENDLY STAFF. CAR IS ALWAYS READY WHEN THEY SAY IT WILL BE.
Great service as usual, Thanks Mark & Kevin.
As always a good experience with Ray’s. They always make you feel comfortable & explain EVERYTHING about what is happening with you vehicle. No one wants to pay for car repairs, but if needed, Rays is the place to go..As long as they are in business thats where I am going.
Very reliable. Stands by their work . Clean facility. Prompt
Rays is the “local place” you are looking for. They are fast, poilte, and honest.
The service is always very good.
As always, Kevin was courteous, prompt and accurate. The mechanics are friendly and handle my car like it’s their own. I really like Ray’s Auto’s policy of letting you know in advance what service will be needed and when(brake work, for example). It prevents surprises and lets me plan ahead for the expense. I highly recommend Ray’s Auto Service without hesitation.
Service always ready when promised. Good work
Thanks again for great service and for highlighting what will need to be addressed in the near future. The expertise and professionalism at Ray’s is second to none.
Again, great service. Thank you.
My car had been making awful noises. I always prefer to bring my car to Haverhill (I live in Boston) but was not sure if I should drive it. Kevin listened to it with me over the phone, walked me through checking out whether it was a leak, where to buy power steering fluid and how to fill up the power steering fluid (which I should probably know – but didn’t). Once we figured out that it would be safe to drive up, I brought the car and they did a great job on the repair as always.
You always do such a great job of keeping our car in great running order. We always feel that our car is safe to travel. Keep up the good work.
MY CAR HAD A RATTLE COMING FROM UNDERNEATH LAST THURSDAY AFTERNOON-[3PM] DROVE RIGHT DOWN AND WAS TAKEN CARE OF RIGHT AWAY. KEVIN CAME OUT AND LISTENED AND KNEW WHAT IT WAS JUST FROM THE SOUND. THANKS AGAIN.
Extremely satisfied as always with both the service and smiles. I don’t think there is anybody who enjoys spending money on car repairs or being told what they should fix in the near future; however it makes should a difference when you feel you cal totally trust the mechanic who is telling you. Always good to get a friendly greeting from the owner as well. Thank You
No Problems car ready on time call from Kevin when car ready Mark you have a great crew Thank you
So happy to have an honest place to take our vehicle for service. Service is quick and with high quality workmanship. Highly recommend!
Was only there for an oil change but hey also found a brake bulb problem I wouldn’t have caught on my own shot of getting pulled over. They swapped it out in a flash! SUPER friendly too. The only qualm I have is with who they use for a parts supplier: they quoted a price for a headlight assembly at was over 5 times what I could buy it for on my own from 6 different reputable online stores.
I was late because I got lost and they still provided perfect service with a smile. Thanks.
as alwasy rays is the best
Ray’s treats us honestly and fairly. The service is fast, friendly and very good. Clean shop. Great shuttle. A real winner.
I always enjoy bringing my car to Ray’s for service. Kevin and Mark genuinely care about the work that goes on in there. They make you feel like it is thier own car they are servicing. Keep up the great work!
Love Rays Auto, professional and polite, quick service… like the calls to review the work, and go over the cost of repairs, and the shuttle service is very handy, see you guys on Tuesday for our other car service and repair…
This was just a quick oil change, but as always, Mark, Kevin and the team were able to accommodate a last minute request, quickly service the car and have me back on the road for a reasonable price. Can’t beat Ray’s Auto!
my experience at Ray’s auto service was prefessional and friendly, and I plan on using them for all my maintenance needs.
I have been to Ray’s twice and both times was greeted with friendly customer service and options for my vehicle. I’d highly recommend them. I just wish they had longer hours. Definitely plan on going back.
1. Fit me in on very short notice 2. Gave me a ride home 3. Did an excellent job making sure the car was ready for an unexpected road trip 4. Extremely pleasant to work with 5. Very professional
Friendly staff, VERY clean restroom..great service
Great staff, quick service, recommended
Great service,great staff as always!
Had an appointment for synthetic oil change. In & out, walked out happy!
As always its a pleasure to bring my car in for service. One hundred percent satisfied. Thank you
As always, I am impressed by the prefessionalism, and courtesy that Mark, Kevin, and the team bring to the shop. They are accomodating to schedules, and provide clear explanations as to the work needed. Thank you, again! Mark and Janet Scott
Indicator light came on to inform us of a tire pressure problem. You found the problem and we were soon on our way. You have always had great service. Thanks
Rays Auto Service is fast friendly and convenient. At my first visit they did a complete check over my car and gave me a list of things that needed to be done and then a top 3 of the most pressing issues. When I dropped my car off they offered me a ride back to my home and when my car was done they gave me a call and came and picked me back up. Plus they have sent me many coupons in the mail. Rays goes over the top on customer service. The only place my car is going is to Rays.
Had an appointment for 9:00, car was taken in promptly. The oil change and sticker took only about 30 minutes. The waiting room was confortable and clean. Great job
How can you beat great service and my 5th oil change FREE!
Always great service – thanks !
Very responsive and courteous staff. I would definitely go back.
Brought my car in for an air conditioning problem. Didn’t like the answer, but I knew it was an honest one. Didn’t charge me for the diagnosis, just the tire repair.
My Knights in shinning armour. I am so gratefull for your location and skills. You have NEVER made a miss diagnosis.
When I showed up without an appointment, with a nail in my tire, my car was serviced immediately – even though it was their lunchtime. You are always pleasant and efficient while providing great service. Thank you.
My Avalon was overdue for a timing belt. Due to the elective nature of my repair I had time to shop around. Ray’s by far had the best price. I scheduled the repair and had the work done. The car was ready at the time promised and the work appears to have been done perfectly. I will be making Ray’s my go to repair shop.
I wold not hesitate to trust my auto to the technicians at Ray’s. Great service at a fair price.
I was very happy with the service I got having my oil changed. They were on time and very friendly. I would recommend them to anyone needing service done on their vehicles.
Excellent service and customer care.
In the 15 years we have been going to Ray’s, I have never had any problems with the diagnostics of the problem with the car, the repair, or the pricing of the service. We hope to continue for another 20 years with Ray’s.
As always. No surprises. Priced as quoted, free transportation, clean and efficient, reliable and trustworthy. No one better. Cheers, Tim H
NEEDED HELP AND IMMEDIATELY GOT IT. GREAT!
As always great customer services. It’s hard to find these days but Kevin always shines!!!!
Arrived at Rays a few minutes early and was greeted by Kevin by name with a smile. They took the car right in while I waited in the lobby. Everyone that walked in was greeted warmly and efficiently. My car was done in about 30 minutes – Kevin took my coupon and checked me out! Great job.
Always a pleasure to do business with Ray`s.
Excellent work as usual. This was the first time though I did not find a review card or a mint in the car. But that’s okay, the work is still great and the staff are excellent.
First time I have used Ray’s and I will definitely be back. They were prompt and courteous . Athe shop was clean, says something about their work ethic. They made a small mistakes (wrong type of oil) and drained and replaced it immediately. Excellent all around.
Service was great and the price quoted exact!
I arrived late for my apptointment, my fault. They took me anyway. They were kind and accomodating.
As always, prompt, personal & dependable service!
Great Service! Would highly recommend to friends!
Great service; prompt attention; knowledgeable folks. THANK YOU!
efficient and on time under 30 minutes for an oil change
I found Rays through a Groupon coupon and decided to give them a try. Glad I did. During the oil change it was noticed that the transmission fluid was dark. They flushed and refilled and made some other minor maintenance adjustments. Well satisfied and will recommend to friends.
excellant customer service as always
Great service as usual.Thanks for the inspection sticker reminder.
Best customer service and lowest service price’s around. Very satisfied with the staff at Ray’s.
I brought my Honda CRV in a few weeks ago for a routine oil change.At that time, Kevin told me about an oil leak,and that my power steering fluid looked dark and needed to be changed. I left it for the day not soon after that, and it was all set before 5pm.I also requested that they inspect my front wipers, and replace them if needed.They weren’t too bad, but I had them replaced b/c they were at least a year old. I was grateful for the heads up about what should be done, before a problem arose. Mark, Kevin and their staff are always on top of things, and make the whole experience easy.
This won’t take long. As always,the service was not only great, but also as always,you take the extra step to make sure the customer is treated fairly and kept informed of what’s going and why.
I remain very pleased with the professional service and automobile repair at ray’s auto repair. When i had my car in for an oil change recently, they advised me about a transmission seal leak which should be addressed over the next couple of months. I received an email reminder and made an appointment for the following day. While I was advised that the repair might require more than just the seal and that would not be known until the work started; it did not, and the work actually cost less than the original estimate. In addition because I did not have any way to get back to pick up my car, Marc came to my home, picked me up and drove me to the garage. In summary, again, I continue to be more than pleased with Ray’s Auto Service, they are professional, excellent mechanics, and dedicated to customer satisfaction.
Service was great as usual.
I was in and out of there in less than 30 minutes. Great customer service and knowledgeable technicians. They’ll always have my business 🙂
I would like to thank all that provided me with excellent service and how they kept me informed with the progress. Also, the estimate was right on target. Thanks,
As always, the team at Ray’s Auto provided us with fast, efficient, cost effective service. I love their personalized service, which is why I have been a customer for a long time and will remain to bring my vehicles to Ray’s, as well as my kids vehicles. Thanks again!!
Mark, Kevin and the whole staff always take great care of you (and your car!). Very professional and a pleasure to do business with!
Kevin, Thank you for the promt and great service. We really appreciate your knowledge and expertise. The McCarthy’s
Kevin is always so pleasant and welcoming when I bring in my vehicle. I really appreciate the fact that your employees are on top of things, and let us know when our vehicles have problems. Thank you! Susan Deren
Thanks for accommodating my schedule change !
Title says it all. I never worry when I leave my autos with Mark’s team Thank you all
I recently purchased a new used car and brought it in for its’ first oil change. Kevin has me all loaded in the system and we are good to go. Service was the typical 5 star service I have recieved for the past 6-8 years. Thanks guys! Tim Bacon
It is always a good experience when I have to get work done at Rays. They treat you fair & always pleasant. No one wants to deal with car issues, but unfortunatually it is necessary & Rays is the place to have your car worked on….
My recent visit was great as always. And thanks for catching that my inspection was about to expire. You probably saved me a fine!
I love the reminders I get by e-mail. It helps me to not let things slide. Here’s my best Ray’s story: My car was flooded one time — actually floating in a gigantic puddle. I had the car towed to Ray’s and I have had no problems relating to that issue since. I had been told horror stories of how my car would never be the same. But Mark and his team cleaned and dried it completely.
Had to fix rear wheel bearing and did rear brakes same day. Did a great job.. They always explain what is needed right away and what can wait and they guarantee their work
Hi guys, Once again trusting you to take good care of me with my new car! I’ve been taking my cars to you for 10 years or longer. You are the best! Thank you.
The experience was great as usual at Ray’s.
Excellent efficient service whenever we need car repairs
Great customer service by phone & in person.
have always been satisfied. Kevin is a great guy to work with.
Awesome As Always ….. very accommodating for scheduling, great work, fixed right and on time. Thanks for the rides !
inspection completed quickly and without any difficulty. I dropped my car off and picked it up a few hours later.
My wife and I both own cars that although paid for, are 10 years old! The staff at Ray’s is aware of impending issues before they become a disaster and make practical suggestions that have helped our 10 year old cars reach that nice ripe old age! My recent visit was a major one, and Kevin scheduled me within a day of my call!
Great service as always. Thanks.
Brought my Seinna in for its scheduled service. The staff at Ray’s answered all of my questions completely and honestly. Anyone I have ever spoken to at Ray’s is friendly and polite.
everything was excellent as always! the shuttle service was very convenient.
Excellent service and courteous staff. Had car ready when they said it would be. Very fair. It’s a good feeling to have a car repair place that is honest.
We use Rays Auto Service because they are dependable and honest. They stand behind the service they perform The place is immaculate They are a 5 star package deal
Prior to visiting Ray’s, when taking my son’s 1999 Saturn in for service the mechanic would always comeback with a shopping list of recommended additional repairs. With a 13 year old car I imagine anyone could come up with a lengthy list of repair “upsells”. Ray’s came back with a recommendation to keep an eye on a couple of things… no unexpected “necessary repairs” here.
Running well because of good maintence by Ray’ service
Mark and Kevin …. again , thank you so much for taking such good care of me and my car – I feel so comfortable with all the advice you’ve given me and I’m confident and reassured that my car is ‘road ready’ because of your expertise and attention to all it needs. Thanks again – and see you soon !
The best customer service and value.I own a 2005 Toyota Sienna. Toyota wanted 700.00 for brakes.Ray’s price 315.00.Plus,Ray’s drove me home and back when my van was ready.The best auto garage,tell your friends and family.Very satisfied life-long customer!!!!!!!!!!!!!!!!!!!
Kevin and Mark are always friendly and courteous. If there are possible issues they let you know, then it’s up to you to make an informed decision on what to do next. No high pressure pitches. The work is always A1, the mechanics know there business.
Had another great service performed on my vehicle at Ray’s. As usual everything was done on time and at the quoted price. It was also great to be able to use the 10% off coupon to save a little on the service.Would not want to take my vehicle to any other garage!
very friendly and curtious and called when it was done and informed me that i would need brakes
First time at rays. Friendly staff, quick, and clean. I will definetly be bAck.
Pleasant and very easy to deal with, as always. I’m on my second car with Ray’s now and have sent at least one new customer.
Service was timely. Information presented in a manner that was easy to understand. Pricing seems reasonable. I like the fact that shuttle service is now being offered.
We have been using Ray’s for years. Great local service station. Kind, curteous, prompt and always reasonably priced. No need to go anywhere else.
Always Great Service!! Mark, Kevin and the crew are awesome.
Each time you call to schedule an appointment or take your vehicle for service at Ray’s, the staff is knowledgeable, courteous, and honest. Very satisfied with their workmanship and would highly recommend Ray’s Auto Service for you automobile needs.
Had an excellent experience with Ray’s Auto Service. They were done with my service in half the time they said they would be. They were very polite. Never tried to up sell me on other service like most of the other stations do. Great experience. Waiting room was nice, they do well with the space they have. Most stations have none and you just stand around outside.
We’ve been customers at Ray’s for about 10 yrs with our 2 and sometimes 3 cars. Ray’s offers a customer service model all businesses should follow – courteous, knowledgable, attentive to needs – all backed with an excellent product (auto service & repair by trained automotive mechanics) at a fair price…
The service is always good. They are trustworthy and the technicians are well trained.Great experience as always!
Per usual I waited till nearly the last minute to get my inspection sticker and I wasn’t sure if they’d have time to fit me in – but they did! Thank you!
Every part of visit was excellant.Best shop around.I would and will recomend to everyone.
fantastic thank you you quoted atime and kept it
As always, Mark, Kevin and Staff are Friendly, Courteous, and Professional!! Shaker
comfortable with service at rays and will recomend rays to everyone. kevin and mark r courteous and helpfull.
Excellent job, did in a scheduled time as promised. Reviewed any problems that were noticed during the oil change and car inspection
Thank you for taking us in with such short notice. Once again, great job!
always there when I need them and very honest about what the problem is and quality repair thats what make Ray’s No#1
… Mark saved the day ! … checked my car’s dying battery in the midst of the latest snowstorm and determined I needed a new one – had one in stock and I was on my way within 30 minutes ! “Ray’s” always comes through with a genuine and honest interest and commitment to the best care for my car – Thanks so much !
As always, everything was clearly explained to me and I got prompt, polite, professional service — totally worth the 25 mile drive!
great service is as alwasys
quick and friendly service – I would highly recommend Ray’s
Thanks for repairing my car on quick notice and for finding such a low cost solution! What a blessing!
Great service as always. Routine oil change.
As if for me, for thirty years, Ray’s reeks of professionalism and honesty. Thanks Mark
Truck feels better with the tune up that was just done I hope it helps with the gas mileage Thank you guy’s
After years of hit or miss service from independent mechanics a co-worker recommended that I try Ray’s. I couldn’t be more pleased with their professional, courteous, quality service. From now on, I will use Ray’s for all of my auto service needs.
Thank you for your service. I appreciate your thoroughness. You’ve provided me with good service for many years. You are the best!
Got a piece of metal in my tire. Air was escaping fast. Couldn’t get the rim off (corrosion had it stuck). Called up Kevin and he said to bring it right in. I was there in 20 minutes and they took the truck immediately. Steve had my tire fixed in about 20 minutes. Thanks guys!
Service you can count on. Not only honest and dependable, but friendly. Always ready for those unexpected emergencies that can otherwise, ruin your day.
as always my visit to ray’s was a great one. you are always friendly and helpful.
As always job well done
The service is quick and excellent, as always. Your coffee is way better than Jiffy Lube’s. Think I’ll get my next oil change at Ray’s!
Top service as always at Rays.
As always the service I receive is the best possible. I have been a customer for at least 20 yrs and have never left Ray’s doubting that my car isn’t 100% perfect.Thank you to all that has kept my Maxima running great.
The service is always efficient, courteous,and informative. Booking an appointment is hassle free.They work with you to come up with a date and time that is convenient for the customer. They even offer you a ride.
Professional, explained everything well, courteous, prompt, thorough and complete work. A little bit pricey. But I’ll be back next week for S belt.
Quick, efficient, friendly and helpful service!
For over 10 years, Ray’s has NEVER failed me – each estimate of work has been spot on with the final bill never exceeding it. Being part of their email club, I always receive $30-60 off my final bill, also. And you can’t beat the shuttle service to and from home when you don’t have a ride to the shop. You’ll never find a more honest auto shop. Amazing and highly recommended!
At Ray’s Auto you always get the best. Thanks to Mark, Kevin and the entire staff.
From the moment you walk into Ray’s clean, well-organized office you realize you’re dealing with professionals. Kevin mans the desk, where he asks the right questions and actually LISTENS before offering suggestions (when was the last time you encountered someone who actually listened to you?). We have been bringing our cars to Ray’s for more than a year. Any problems and suggestions are clearly presented, along with the costs involved with fixing them. They have never tried to oversell us. In fact they will go out of their way to save us money whenever they can. The quality of the work is topnotch, easily equal to what you expect from a dealer but without the dealer’s prices. I feel fortunate in having found Ray’s and will continue to recommend them to my friends.
I had a slow leak in my tire. It was identified and they were glad to fix it immediately.
Service as usual very good and personnel helpful.
work done great no problems no worry’s when I have work done on my cars Thank you all
Courtesy and very polite, best repair shop ever. Thank you.
Great prompt service as always
Love to see you . Kevin you are the best.
As usual the service and experience with Ray’s Auto was top notch. Really appreciate having a quality auto shop to bring our vehicles too. Everyone is extremely helpful and professional. When we get our vehicle back we know we can trust the service that has been done is correct and top notch.
quick appt, friendly service, timly service.
as always, the service was top notch
Clean … fast … professional … honest. What else can you ask for?
Thanks again for great service, Mark. Merry Christmas. Judy
I had an appointment for my inspection sticker and an oil change. When I arrived, they took my car right in. The whole staff was very pleasant despite being busy. I waited in a very comfortable area. In no time they were finished and I was on my way. I have been coming here for many years and would not even consider going elsewhere. This is a very compitent group.
Ray’s is truly a shop with unsurpassed technical capabilities and business integrity. Mark and crew have solved some difficult problems with our vehicles in the last several years and we appreciate their abilities to quickly solve problems to the root cause, while providing a superior customer experience at the same time. Blessings and Merry Christmas to all our friends at Rays –Mike Cronin – Dec 2011
I would never believe anyone could say a bad word about the service at Ray’s. When I bought my new Maxima I never went back to the dealer for service I headed for Ray’s. That was 8 yrs ago. It still runs like new thanks to the knowledge and complete satisfaction I have received everytime I bring my car in for service.
We have been going to Ray’s Auto repair for a number of years, referred by a friend. Their work is great, they are extremely helpful for any problem we’ve had, gone above and beyond to help us. We have never been to another auto shop where we got such wonderful service . We have always found their prices to be very reasonable and frequent discount programs make the prices even better. Ray’s is the best.
Clean, friendly, professional – as always
I think you guys give great service. I am very happy with the results and my SUV is driving great. I appreaciate all your help with answering my questions. I have referred you to others and I hope you get more business from that.
Ray’s Auto ALWAYS goes above and beyond what I’d expect in an auto repair center. Kevin explains everything to me, what needs to be done NOW and why, and what really can wait. I so appreciate his honesty!The waiting area is clean, the bathroom always smells good … I highly recommend Ray’s to all my friends because I’ve NEVER been disappointed, ever. Thanks Ray’s for doing what other places don’t!
Thank again for your excellent friendly service. I really appreciated the ride to work so that I didn’t have to wait on MY time really helped at this busy time of year. Happy Holidays !!
I have been a long time customer of Ray’s, and once again excellent service. They are truly a pleasure to deal with. Kevin is outstanding.
Great – good to know that Rays Auto staff is there for you.
work was performed on time as promised and repairs and service were above expectations
Flexible, Helpful, Helped us out with a ride to pick up our car, Very Customer Focused and most importantly Excellent Work on my car. Thanks!
As usual, the customer service and mechanical service that was provided was excellent. The suggestions of future repairs is also helpful in planning time and money. Keep up the good work!
Ray’s is an excellent auto repair shop. They are honest, friendly and explain all repairs. It is hard to find an auto repair shop that you trust. You can definitely trust Ray’s. I am very happy with their service.
We have never had a bad experience at Ray’s Auto..everyone is so polite and professional.
Thanks for taking in my car on such short notice!
Awesome, as always… Thank and Happy Thanksgiving!
Great works guys.. Truck runs much better now.. Thanks Kevin for the follow up call to see how it was running
Four tires replaced first thing in the morning…excellent service…car rides much better. Thanks again guys.
no issues, scheduling was easy and it took as exactly as long as kevin quoted.
Thorough and professional as always
same old same old, great service 🙂
Awesome service, dependable, reputable and pleasant environment:)
Awesome service, dependable, reputable and pleasant environment:)
Awesome service, dependable, reputable and pleasant environment:)
Awesome service, dependable, reputable and pleasant environment:)
Awesome service, dependable, reputable and pleasant environment:)
You guys provide EXCELLENT service as always!!
My first time,that I am making a review, but I must thank you for your fast and courteous service. Thank you for all yor years of service. My entire family have been very grateful.
It was great as always
As usual it was a good experience. Your service is the best.
You guys are the best!!!! You’ve got all the bases covered: Great customer service Friendly Excellent work and prices Stand behind your work Local business Extremely accomodating Thanks so much for everything, see you in the spring!
Awesome service as always! thankx so much!
Geat Job as Usual. Breat Customer Service!!
Great service. As Always! Thanks! Ken White
How do you rate an oil change. I dunno. But If Ray’s grandson Brian does it for you, it’s gotta be a 5. Cheers
I was out doing errands when a fellow motorist mentioned that one of my rear tires was low. When I checked it, he was absolutely right. I drove th Ray’s, and they looked at the tire right away, and repaired the tire (a nail). If I hadn’t been comfortable just dropping into Ray’s and knowing they’d get right on it; the tire would have gone completly flat, and I would have had much more of a problem than I had. I believe having an excellent Service Facility will extend the life of my car, and is a very comforting feeling when there is an immediate type of problem
I have always brought my car to Ray’s, and always have exceptional service. I highly recommend them to others!
Great service again! Thank you!
Great service again! Thank you!
Great service again! Thank you!
My service visit was nothing better than exceptional. I am always treated with the utmost professionalism by all who I have contact with. The work is done on time and I know my car is in good hands. Thanks to all at Ray’s for making me feel safe on the road when I have my grandchildren in the car.
You guys never disappoint us GREAT customer service
The staff at Ray’s always goes above and beyond to provide quality work at competitive prices. Everyone not only knows your name but takes the time to see how you are and that you are happy with the service you received. I won’t take my car anywhere else!
Great service,price’s for auto repair are economical,and much cheaper then the auto-dealer.
fast, reliable, excellent service as always!
Dealership price to fix a check engine light code was 600.00. Ray’s price to fix the same check engine light code was 94.00. Plus, as a first time customer, I received a 10% discount so the total cost was 84.00. Ray’s also provided shuttle service, which my dealership does not. Since then I have become a repeat customer of Ray’s for the reason I just stated and much more. In fact there’s so much more to Ray’s customer service and quality work that you should experience it for your self.
Great folks, professional, swift, thorough, friendly and thinking about the little extras that make customers want to come back. Thank you.
Great Customer Service from Kevin, Mark, and the Technicians.
My wife and I have been taking our vehicles to Rays since 2004. They have always diagnosed and repaired any issues we have had at or below the price quoted. I can say that there is no one else that we completely trust to work on our vehicles than Rays. Kevin and his team are rock solid.
I never feel any doubt of what they tell me. I always feel they are giving me a straight answer and nothing but the truth. They always make me feel good even when the news might not be so good.
Getting my car inspected was a pleasant experience, comfortable waiting area, hot coffee, interesting reading material available.
No matter when I call for an appointment they always fined time to diagnose a problem or work on my car in reasonable time frame. The service is very good, timely and thorough.
Reliable, dependable, professional auto service. Sounds like a commercial, but that is what I have received at Ray’s for past 10 years for major and minor repairs/ service.
Always prompt, always professional, always thorough. I’d recommend Ray’s to ANYONE!
Awesome, as always – you do a great job.
Prompt and excellent service as always
The guys at Ray’s are always very accommodating. The coffee is good too!
The service at Ray’s was excellent. My vehicle was repaired as promised within the time promised and they also recommend service that is needed without trying to sell what is not needed. Excellent job…I would highly recommend them to anyone!!
we have now found a great auto repair shop, the service was excellent, very professional, polite and competent, we are glad that we tried Ray’s and as long as we have cars, we will be taking them to Rays for repair…. love all the insentives too !!!
My visit to Ray’s Auto Service was, as usual, a pleasant experience. Mark and Kevin were courteous, knowledgeable, pleasant, and efficient. I know my car is being well taken care of when I bring it in to have it serviced. Thank you for a job well done.
Nice job guys!!! Keep it up
Just a thank you for great service again. Just being able to drop off the car and not having to think about it until it was done is great. As always great to see Mark and thanks to Kevin for everything. Jan and STeve